Re: 2018 price rises
 

Rises just announced, with average 4.5% rise

Re: 2018 price rises
 

Price rises are inevitable sadly as it won't be long before the other providers follow suit...

Re: 2018 price rises
 

Source (for existing customers)?

Re: 2018 price rises
 

Source is MoneySavingExpert

https://www.moneysavingexpert.com/ne...in-price-hikes

And yes price rises are inevitable, but not at almost twice the rate of inflation and twice a year.

Re: 2018 price rises
 

And here are two more sources..

https://www.ispreview.co.uk/index.ph...-for-2018.html

https://www.thesun.co.uk/money/70201...bill-increase/

Re: 2018 price rises
 

Cripes they didn't have the decency to wait very long after UKTV did they !?

Good news earlier in the week 'the channels are back',, bad news today 'a price rise'. As for VMs quote that this has nothing to do with UKTV, the timing certainly has ! Inflation busting again too.

Re: 2018 price rises
 

That will help a few people on here to get out of their contracts they are locked in.

Re: 2018 price rises
 

Yes, very considerate of VM when you think about it ;)

Re: 2018 price rises
 

Mr K you need to come out of your make believe world and live in the real world as these things happen and will happen again and again..

Re: 2018 price rises
 

They do with VM Den that's for sure ! ;)

I've no problem with inflation rises but VMs have been above and beyond that for a few years now, sometimes more than once a year. Just aswell they give their 'discounts' out so readily. It's all smoke and mirrors really to retain your custom and make sure you keep that direct debit paying out.

Re: 2018 price rises
 

Its amazing how some on here are so unhappy with Virgin yet continue to give them their custom..;)

Re: 2018 price rises
 

They are 2 weeks later than last year in announcing the price rise. I agree the timing was likely impacted by UKTV and, perhaps, was to their benefit in negotiations.

Virgin could have held off the announcement for a couple more weeks, but that would have given them less time to communicate to customers, meaning a higher number of customers receiving notification per week and therefore a higher volume of calls into customer services/retentions.

Alternatively they could have put back the price rise a month, but obviously that would have adversely impacted on revenue.

So it makes sense to stick to the October/November increase and begin informing customers ASAP.

Re: 2018 price rises
 

Here's a breakdown of the rise


Broadband-only – up to £3/mth.
Broadband and line rental – up to £3/mth.
The Player bundle – by £3/mth.
The Mix and Fun bundles – by £3.50/mth.
The Full House bundle – by £4/mth.

Anyone who joined after August 1st won't have a rise as it was already implemented for new customers

Re: 2018 price rises
 

Yeah I just don't get how Virgin stay afloat on the TV side...I get that their broadband side is profitable and they have far better speeds than everyone else on an 80/20 system but on phone and TV offers they get crushed by Sky on price and content every which way.

It makes no sense but it seems to be kind of like the "Samsung" system of running a corporation. One thing (chip business) in Samsung's case is so profitable that it offsets the losses of all their other revenue losing businesses (phones / TVs / financial services / photography etc etc).

Must be the same for Virgin though for all I know, some of their other offshoots may be profitable.

Re: 2018 price rises
 

Would be nice to know for VIP