Re: Why promise something you can't keep?
 

It rather seems to me that you have some bee in your bonnet about VM doing their job properly.
Why should anyone take your word for it, of verify it for themselves, the onus is on you to prove it, not them.

Re: Why promise something you can't keep?
 

No it's not, if I have been kind enough to take the time and trouble to inform them they can either believe me or make their own enquiries in the same way as every other organisation did.

On this occasion I did take the trouble of sending in the death certificate as I was specifically asked to do so by the family, but with regards to the more recent death they were told as above. If they choose to carry on providing services they are welcome to do so, but won't be able to recover any monies due.

My solicitor has already confirmed that I have done more than I am legally obliged to as it is.

Re: Why promise something you can't keep?
 

Oh yes, of course, how silly of me to forget, your life is lived based on what your lawyers & solicitors tell you. :rolleyes:

Re: Why promise something you can't keep?
 

Only for guidance when there is a question as to the legality of something.

Re: Why promise something you can't keep?
 

Re: Why promise something you can't keep?
 

I don't understand what you mean Hugh (this could be the affects of my brain injury).