Re: New Build Woes
 

Good morning Steve, just wondering if there'd be any progress made in the last week?

Is there an approximate timescale available yet?

Hope you had a good weekend :)

Re: New Build Woes
 

Have been off for the past week Duncan, will get an update for you this week.

Re: New Build Woes
 

Oh, sorry to hassle you. Hope you had a lovely week off! :)

Re: New Build Woes
 

Hi, I am moving into this estate as well in the next couple of weeks and I'm terrified I won't get a decent broadband speed! My kids will be a nightmare!!! :-)
Will keep an eye on this forum!

Re: New Build Woes
 

Broadband speeds here are atrocious on ADSL. We currently get about 2Mb/s. Our neighbours are also struggling as things like Netflix just don't work well at all.

We use Sonos all over our home which plays music from streaming services. If we're playing music and some device starts backing up or updating itself (as is common these days) the music stops. It's truly unbearable.

I'll drop you a PM, it'd be good to get to know some folk in the neighbourhood!

Re: New Build Woes
 

I just saw a couple guys install a large new cabinet next to a smaller existing cabinet on Jardine Avenue. I had a brief chat with them and they confirmed it was a VM cabinet going in, and that power was also going in today (though I thought that had been done - who knows!) but they weren't sure whether there was any fibre here yet.

The seemed to think that it wouldn't be long now. I can only hope!

Re: New Build Woes
 

They were our contractors installing the MSAN (Telco) cabinet, the power feed is in to the smaller cabinet already, it is then cross connected to the larger cabinet. The fibre isn't in yet, there are issues off site that prevent us from pulling the cable in to activate the cabinets but it is in progress ;)

Will keep you posted.

Re: New Build Woes
 

Thanks for the update! Hopefully the issues aren't too severe and don't delay things too much! 🤞🏼

Re: New Build Woes
 

Hi,

Any update on the fibre pull?

Re: New Build Woes
 

I should imagine weesteev will post here when there is more news as promised.

Re: New Build Woes
 

I don't think it's unreasonable to imagine that in 7 days something might have happened.

Trust me, any scrap of news (even if that is "no news") is welcome when you're living with, or have the prospect of living with, useless internet!

Re: New Build Woes
 

It's not unusual to imagine anything so if it makes you feel better keep on hounding weesteev.

Or

wait until he has news for you.

Re: New Build Woes
 

Chill guys, he is posting here on his own time

Re: New Build Woes
 

It is in the world of big companies, telecoms and subcontractors. Things just don't happen anywhere near as quickly as you seem to think they do.

Re: New Build Woes
 

Haha, I know! It would seem you're correct. Though I don't think it's too much to ask for a big company like Virgin to complete on time. There must be many people on the development who didn't have the option of Virgin when they moved in, so won't bother to switch when it launches. Many will be in a contract, so won't switch for at least 12/18/24 months at a minimum. It just seems like a poorly thought out rollout.

Openreach had their network connected up from day one. It just seems like a no-brainer from a business perspective. Also, bear in mind that this saga has been ongoing since before I reserved the home in September last year. The delay was highlighted to me then, but it was anticipated that the issues would likely be resolved by the time we moved in in February. That's more than 6 months delay for rollout into a brand new development - we're not talking about digging up roads here.

Anyway, I appreciate Steve's updates and input, and fully accept that he's doing so on his own time and under his own steam. My assumption is that he's a busy man and probably doesn't keep track of every thread he's offered advice on. A small prompt for an update I hope isn't seen as harassment or bombardment, though I apologise if that's the case. I'm certainly not aggrieved by him - quite the contrary, he's been a great source of information and has offered, to some extent, some assurance that we'll get Virgin eventually!

I admit to being a worrier and a little obsessive about the details of these things. At the back of my mind, I still can't shake the fear that something will go wrong and we'll be stuck with ADSL forever.