Re: Virgin Advance line rental
 

Both times I had it I did not know when it was going to expire and the next bill jumped up in cost.
I have it now but only again after calling them up and adding it to the account.

They don't seem to want to advertise it or want anyone on it from the impression I get.

Re: Virgin Advance line rental
 

How wrong you are, you can ask Richard yourself. We have had some good discussions in another thread.

Re: Virgin Advance line rental
 

Top advice.

If you are looking to 're-negotiate', even if out of contract, if you've paid LRS they've got you over a barrel. Not quite a good a deal as it used to be, I've let mine expire.
If VM offer me a reasonable deal when I ring retentions in the near future, i'll probably go for it again, but only for the length of the '12 month contracted in' period.

Re: Virgin Advance line rental
 

I'm tempted to do the same to align my LRS with my contract.

Otherwise, in essence, customers are putting themselves into another contract in return for the discount.

There is also pressure to make companies stop forcing customers to take a landline, what happens to us if this is abolished seeing as there are no refunds in any circumstances?

Re: Virgin Advance line rental
 

I should imagine it will be the same as Vodaphne have done. The cost of line rental is absorbed into your BB monthly rental so the cost doesn't change, there's just no longer a separate line rental element.

Re: Virgin Advance line rental
 

It's worth checking your next bill, my line rental card payment was credited to my account as a general payment and not to buy line rental saver.

Good idea to align all contracts. :)

There is no pressure to stop companies selling landlines. I think what you may be thinking about is the requirement by the ASA to include landline costs within the advertised costs for broadband. That comes from its research which found that "81% of participants were unable to calculate correctly the total cost of a broadband contract when asked to do so."

Re: Virgin Advance line rental
 

It is on all bills, because I noticed this and queried it with them. They told me they put this on the bill, but as long as there is a date for the LRS to expire then it has been applied to the LRS. Why they can't put it on the bill as LSR is beyond me but I give up understanding things now.

Re: Virgin Advance line rental
 

I had email confirming the line rental.
<
Thanks for taking Line Rental Saver for the next 12 months. We're just letting you know we've received your payment of £196.00 by debit/credit card.


By paying up front for a year's line rental, you've cut £32.00 from the full price of £228.00.>

Re: Virgin Advance line rental
 

That happened to mine as well, I noticed it after my next bill payment wasnt taken, and queried it - they found I was over £100 in credit and had to re-apply the advanced rental (or do some other trick) for it to kick in properly.

Re: Virgin Advance line rental
 

Wasn't it £144 last year?? ... another ripoff coming in under the radar ... and that's not much of a saving really is it!

Re: Virgin Advance line rental
 

It was £164 at one point last year, but the LRS amount does change more often than the Line Rental does.

It's an offer, not a guaranteed part of the service. There is no obligation for Virgin Media to offer it at all.

Re: Virgin Advance line rental
 

When I first took advantage of advanced line rental quite a few years ago the saving was about £50, since them the line rental has increase the savings are about £30.

Re: Virgin Advance line rental
 

Its just not a great offer. Not much of a saving any longer and effectively ties you in for a year, contracted or not. Its very much in VMs interest to sign you up.

Re: Virgin Advance line rental
 

It represents a 14% discount. I would happily pay annually in advance for everything if it came with a 14% discount.
You should also align paying LRS with your annual negotiation with Retentions.

Re: Virgin Advance line rental
 

I am in contract until August 2017