Cable Forum
Page 2 of 4 1 2 34
Show 100 post(s) from this thread on one page

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   200M : Free speed upgrade (https://www.cableforum.uk/board/showthread.php?t=33703371)

General Maximus 04-08-2016 17:43
Re: free speed upgrade
 
Me too, all I can remember is getting a letter from VM about it so I went to sign in with email and account password and it knew it was a first time sign in and went through what you can do and gave you a tour and asked you to set some preferences.

Osem 05-08-2016 15:36
Re: free speed upgrade
 
Hi guys and thanks. If it's connected to our original NTL email address then yes I still have that and the password. I'll try logging in later and see what happens.

marky 05-08-2016 16:32
Re: free speed upgrade
 
Went 200 last week, I still get 90 lol

RobboEdin 05-08-2016 16:36
Re: free speed upgrade
 
...then maybe your limited by your hardware.

How are you connected and what device are you using for the speedtest?

marky 05-08-2016 17:02
Re: free speed upgrade
 
Quote:
Originally Posted by RobboEdin (Post 35852599)
...then maybe your limited by your hardware.

How are you connected and what device are you using for the speedtest?
It isn't my hardware, it's prob the box on the street that hasn't had a door for months, next door has the same problem.

Osem 05-08-2016 18:15
Re: free speed upgrade
 
Got into my account via my email and managed to get the upgrade and swap to ebilling. TVM :tu:

jb66 05-08-2016 18:16
Re: free speed upgrade
 
Quote:
Originally Posted by marky (Post 35852600)
It isn't my hardware, it's prob the box on the street that hasn't had a door for months, next door has the same problem.
Nah its your hardware

Kushan 08-08-2016 11:44
Re: free speed upgrade
 
Quote:
Originally Posted by marky (Post 35852600)
It isn't my hardware, it's prob the box on the street that hasn't had a door for months, next door has the same problem.
Seconded (thirded?) - it's your hardware. You've got a piece of equipment (router/cable/network card) limited to 100Mbit, I guarantee it.

Ddonald2016 08-08-2016 21:41
Re: free speed upgrade
 
Quote:
Originally Posted by Osem (Post 35852443)
I just got an email telling me I can sign into my virginmedia account to get a free speed upgrade but I don't recall having an internet account so what am I supposed to do?
:confused:
Hi if your a virgin media customer call them and ask , I shove never heard of having to sign into anything for a increase

Marvintheandroid 10-08-2016 11:50
Re: free speed upgrade
 
We have 100mbs internet with Virgin. I saw the offer for an upgrade on my Virginmedia for an upgrade to 150mbs but it was clear whether this was a free upgrade. Rang 150 and asked and they confirmed the upgrade was free apart from the cost of of posting a new router at £5.99. I've ordered and the router should be posted out for Momay next week. Great,

heero_yuy 10-08-2016 17:57
Re: free speed upgrade
 
Quote:
Originally Posted by Marvintheandroid (Post 35853240)
We have 100mbs internet with Virgin. I saw the offer for an upgrade on my Virginmedia for an upgrade to 150mbs but it was clear whether this was a free upgrade. Rang 150 and asked and they confirmed the upgrade was free apart from the cost of of posting a new router at £5.99. I've ordered and the router should be posted out for Momay next week. Great,
Welcome to the forum. Make sure that the rest of your kit is capable of the higher speeds. Many older PCs etc only have 100T cards.

eljay 11-08-2016 13:08
Re: free speed upgrade
 
Nice to see Virgin or on the ball. I had an email on Tuesday telling me that I finally have my free upgrade from 152 to 200. Funny that as I have already had it now for nearly six months.

Neo-Tech 12-08-2016 17:43
Re: free speed upgrade
 
Hey,

I just got an e-mail too asking me to claim my free upgrade from 100Mb to 152Mb. So there's no strings attached with doing this? i.e. my price won't go up and I won't be tied into a new contract? I know in the past there's always been a hidden surprise, such as the price of my bill going up at the start of the year...

Thanks!

heero_yuy 12-08-2016 17:46
Re: free speed upgrade
 
Quote:
Originally Posted by Neo-Tech (Post 35853720)
Hey,

I just got an e-mail too asking me to claim my free upgrade from 100Mb to 152Mb. So there's no strings attached with doing this? i.e. my price won't go up and I won't be tied into a new contract? I know in the past there's always been a hidden surprise, such as the price of my bill going up at the start of the year...

Thanks!
Totally free no strings attached. Be aware that if you subsequently change any part of your package you loose this freebee and go back to 100.

Neo-Tech 12-08-2016 18:22
Re: free speed upgrade
 
Quote:
Originally Posted by heero_yuy (Post 35853721)
Totally free no strings attached. Be aware that if you subsequently change any part of your package you loose this freebee and go back to 100.
Is this information available from Virgin Media anywhere? i.e. on their website

Thanks :)


All times are GMT. The time now is 23:30.
Page 2 of 4 1 2 34
Show 100 post(s) from this thread on one page

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum