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-   -   300M : 300 Mb now connected. (https://www.cableforum.uk/board/showthread.php?t=33703305)

roughbeast 20-07-2016 16:06

Re: 300 Mb now connected.
 
Quote:

Originally Posted by BenMcr (Post 35850370)
I'm pretty sure that shouldn't have happened.

HomeWorks is a paid package and F-Secure is part of that subscription payment. So whether you've had it the inclusive year or not, if you pay for HomeWorks (with or without 300Mb) you should get the F-Secure element.


Sadly it did happen. Only perseverance on my part helped me win the point in the end.

Reading the Homeworks page now, there is absolutely no indication that those already subscribing to F-secure will NOT get a further free year. CS did acknowledge that the information was misleading.

I am now wondering about approaching the ombudsman after going through due process of course. ;)


http://store.virginmedia.com/discove...homeworks.html

jcm193 20-07-2016 16:12

Re: 300 Mb now connected.
 
Quote:

Originally Posted by roughbeast (Post 35850430)
Sadly it did happen. Only perseverance on my part helped me win the point in the end.

Reading the Homeworks page now, there is absolutely no indication that those already subscribing to F-secure will NOT get a further free year. CS did acknowledge that the information was misleading.

I am now wondering about approaching the ombudsman after going through due process of course. ;)

http://www.cableforum.co.uk/board/ne...ply&p=35850370

Also when i log into my virginmedia it says that homeworks is £13.99 for 2 years and then £19.99 after i could not get it for less than £20 a month ive even been quoted £28 a month previously.

Grimpy 20-07-2016 19:13

Re: 300 Mb now connected.
 
If it's only £9.99 extra per month I may take it out for 3 months to try it out.

[img][/img]

roughbeast 20-07-2016 22:18

Re: 300 Mb now connected.
 
Quote:

Originally Posted by Grimpy (Post 35850458)
If it's only £9.99 extra per month I may take it out for 3 months to try it out.

https://www.cableforum.co.uk/images/local/2016/07/5.jpg

£9.99 is just for Homeworks. If you want 300Mb there's more to pay, i.e your £13.99 then, after a year, the £19.99. I'm still happy with it because I get 20Mb up!!

ethan103 22-07-2016 14:38

Re: 300 Mb now connected.
 
I wanted this too but my area doesn't support it at the moment when I called :(

roughbeast 23-07-2016 15:16

Re: 300 Mb now connected.
 
Quote:

Originally Posted by ethan103 (Post 35850690)
I wanted this too but my area doesn't support it at the moment when I called :(

Neither did mine until a few weeks ago. Hopefully you won't have to wait long.

Annoyingly, VM didn't notify me. I only discovered we had been enabled by typing in my postcode and clicking on a different house number than mine.

Ignitionnet 23-07-2016 16:47

Re: 300 Mb now connected.
 
My area should be enabled this summer, however I do not think I will be taking Homeworks+ given I will be keeping FTTC in addition.

Upcoming products also make me reluctant to contract in to Homeworks+. Unnecessarily large outlay for relatively little benefit.

roughbeast 23-07-2016 16:52

Re: 300 Mb now connected.
 
Quote:

Originally Posted by Ignitionnet (Post 35850809)
My area should be enabled this summer, however I do not think I will be taking Homeworks+ given I will be keeping FTTC in addition.

Upcoming products also make me reluctant to contract in to Homeworks+. Unnecessarily large outlay for relatively little benefit.

In your case that makes sense. You must already have at least 20Mb upstream.

Ignitionnet 24-07-2016 15:30

Re: 300 Mb now connected.
 
I'm going to hang back for the product they release to compete with BT's G.fast rollout starting later in the year.

Daveoc64 24-07-2016 22:33

Re: 300 Mb now connected.
 
Quote:

Originally Posted by Ignitionnet (Post 35850809)
Upcoming products also make me reluctant to contract in to Homeworks+.

Isn't the minimum commitment 3 months?

That doesn't sound like too much of a risk

Kushan 25-07-2016 08:10

Re: 300 Mb now connected.
 
Quote:

Originally Posted by Ignitionnet (Post 35850906)
I'm going to hang back for the product they release to compete with BT's G.fast rollout starting later in the year.

So they're releasing a product alongside their DOCSIS 3.1 modem, not just the modem first?

Ignitionnet 25-07-2016 08:46

Re: 300 Mb now connected.
 
Said future product will be DOCSIS 3.0. There is no need to deploy DOCSIS 3.1 for it.

This is DOCSIS 3.0 for example.

VM Ireland sell 360/36 on 3.0, too.

Kushan 25-07-2016 15:08

Re: 300 Mb now connected.
 
Yeah, with 16 channels I can see them pushing 500Mbit, I wouldn't imagine they'd want to push a whole lot more than that though.

Ignitionnet 25-07-2016 16:16

Re: 300 Mb now connected.
 
Areas will be on more than 16 by year end.

Kushan 26-07-2016 07:48

Re: 300 Mb now connected.
 
Neat. The SH3 can do 24 Downstream, can't it?


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