Cable Forum - 100M Just signed up for VM 100mb - Is there a way to anticipate possible congestion?

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- - 100M : Just signed up for VM 100mb - Is there a way to anticipate possible congestion? (https://www.cableforum.uk/board/showthread.php?t=33700802)

heero_yuy

11-06-2015 09:52

Re: Just signed up for VM 100mb - Is there a way to anticipate possible congestion?

Quote:

Originally Posted by broadbandking (Post 35782379)

Congestion on VM network is really bad in some area's and trust me its not a easy or quick fix and VM don't seem to rush these jobs and plus they wait for the area to become bad before deciding to fix it then it can take another year for the problem to be sorted.

Pareto principle ( 80% 20%)

Quote:

80% of a company's profits come from 20% of its customers
80% of a company's complaints come from 20% of its customers
80% of a company's profits come from 20% of the time its staff spend
80% of a company's sales come from 20% of its products
80% of a company's sales are made by 20% of its sales staff[7]

Wiki

qasdfdsaq

11-06-2015 10:41

Re: Just signed up for VM 100mb - Is there a way to anticipate possible congestion?

It's more like 90-10 in the ISP world as far as congestion/utilisation is concerned.

ianch99

11-06-2015 12:21

Re: Just signed up for VM 100mb - Is there a way to anticipate possible congestion?

Quote:

Originally Posted by japitts (Post 35782377)

Hate replying to my own post, I've now had the review date for my utilisation pushed back another 4 months. I think a couple of extra downstreams were added last week and initially there was a noticeable improvement. But it took 5 or 6 days for speeds to start slipping again.

I can't decide if that's poor planning or some other factor.

More likely the cost of upgrading your part of the network to give it the capacity it needs to match the current & projected customer load.

Our utilisation fault is in its 3rd year now. I suspect that the issue for us is the cost of bringing the old legacy Videotron infrastructure up-to-date

Ignitionnet

11-06-2015 13:42

Re: Just signed up for VM 100mb - Is there a way to anticipate possible congestion?

Quote:

Originally Posted by ianch99 (Post 35782437)

Our utilisation fault is in its 3rd year now. I suspect that the issue for us is the cost of bringing the old legacy Videotron infrastructure up-to-date

Southampton?

ianch99

11-06-2015 15:14

Re: Just signed up for VM 100mb - Is there a way to anticipate possible congestion?

Quote:

Originally Posted by Ignitionnet (Post 35782467)

Southampton?

Correct. Our head-end is in Southampton ..

Ignitionnet

11-06-2015 17:37

Re: Just signed up for VM 100mb - Is there a way to anticipate possible congestion?

Okay.

Should be much better in the not too distant.

ianch99

11-06-2015 19:21

Re: Just signed up for VM 100mb - Is there a way to anticipate possible congestion?

Quote:

Originally Posted by Ignitionnet (Post 35782527)

Okay.

Should be much better in the not too distant.

I am intrigued, can you elaborate?

Ignitionnet

12-06-2015 22:19

Re: Just signed up for VM 100mb - Is there a way to anticipate possible congestion?

Nope! :)

broadbandking

17-06-2015 21:17

Re: Just signed up for VM 100mb - Is there a way to anticipate possible congestion?

Southampton is awful the stats for the area's utilization is shocking and has been happening for ages, the normal ratio is if the bandwidth peaks over 80% 10% of the time (week) then a job is raised but the actually fix date is about as trust worthy as bankers.

telfordcable

18-06-2015 17:14

Re: Just signed up for VM 100mb - Is there a way to anticipate possible congestion?

I am back with virgin media last Monday signed up 100/10 for £18 a month without phone line in a 12 months comtract. So far so good with superhub 2. :)

https://www.cableforum.co.uk/images/...2016/09/19.png

Ignitionnet

18-06-2015 19:12

Re: Just signed up for VM 100mb - Is there a way to anticipate possible congestion?

5/10. Should really do better after all the practise.

---------- Post added at 18:12 ---------- Previous post was at 18:11 ----------

Quote:

Originally Posted by broadbandking (Post 35783589)

90% on the downstream before a utilisation issue can be escalated. :)

ianch99

18-06-2015 19:23

Re: Just signed up for VM 100mb - Is there a way to anticipate possible congestion?

Quote:

Originally Posted by Ignitionnet (Post 35783781)

90% on the downstream before a utilisation issue can be escalated. :)

but escalation just means a Network fault can be raised. This is no guarantee of a solution ..

japitts

19-06-2015 11:39

Re: Just signed up for VM 100mb - Is there a way to anticipate possible congestion?

Quote:

Originally Posted by ianch99 (Post 35783785)

but escalation just means a Network fault can be raised. This is no guarantee of a solution ..

I'm sure that VM/networks don't actually *intentionally* let congestion go unresolved unnecessarily, but they certainly don't seem as proactive as they should be sometimes.

Or maybe it's the economics of doing fixes properly, rather than rushing at them. But then they need to be early at picking issues up before they become a problem. I dunno... thinking out loud a little here.

qasdfdsaq

19-06-2015 12:47

Re: Just signed up for VM 100mb - Is there a way to anticipate possible congestion?

Quote:

Originally Posted by japitts (Post 35783886)

Or maybe it's the economics of doing fixes properly, rather than rushing at them

Hah! The number of times I've waited 3-6 months for a "fix" only to have it being "unfixed" days later...

ianch99

19-06-2015 13:57

Re: Just signed up for VM 100mb - Is there a way to anticipate possible congestion?

Quote:

Originally Posted by japitts (Post 35783886)

I guess it is your definition of "intentionally". If they know about the problem but they have no budget to implement a fix and just bounce the fix date long the road for years then i gues this is intentional but it is a moot point if they are unable to do anything :(

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