Re: TiVo
 

Once you've fitted the new box you usually have to phone up VM to get it activated. The instructions with the box should tell you what to do.

Re: TiVo
 

With the broadband being 152Mb on Big Kahuna you may also need a new router (Depends how old your one is and whether it can cope with the speed increase) so worth bearing that in mind.

If you need a new router as well as a new TiVo install then this may be an engineer visit instead of self install. You can always negotiate any fees they want to charge for that as part of the new contract.

The CS team are normally quite helpful if you treat them right

Re: TiVo
 

Why do you say that?

Re: TiVo
 

When I moved to the big Kahuna last October I had the new Super hub2 Ac and Tivo delivered , which I installed myself.

Re: TiVo
 

Indeed. It's two or more TV boxes you can't currently get within the same order - that would have to be an engineer.

TiVo (or V HD) + Broadband is a standard pack.

Re: TiVo
 

I may be mistaken of course, but as my set is connected to the Internet by a modem, the router comments do not apply.

How does the increased speed affect a modem ? The modem was installed by VM when they installed the broadband connections to my PC.

Re: TiVo
 

In order to get the newer speed tiers of 50Mb, 100Mb or 152Mb then customers will require a Super Hub which is Virgin Media's combined modem and router.

If you are on a legacy BB speed such as 20Mb then it is likely you would have older equipment not capable of being able to deliver the new speeds hence the requirement to get a Super Hub. Again as a self-install its a relatively simple process of replacing your old equipment with the SH.

Re: TiVo
 

I thought that the TV-V+ connections were completely independant of the PC broadband connections - two separate systems.

The message coming across is that TiVo is somehow associated with broadband. If that is the case, then it looks conclusively that I must stay with V+, possibly getting a new free box, fitted free by the VM engineer as previously.

The reason is that my TV is at one end of my through lounge and the PC at the other end. It is a long run from the TV and cable entry to my home, including over a door. Such a rewiring job is simply unacceptable for the TV viewing we do. It all works to perfection, so we have - If it ain't broke, don't fix it.

Re: TiVo
 

They are

It's not associated with broadband as such, however as part of the upgrade to TiVo you could also take advantage of the newer broadband speeds, which would require new no-cost separate broadband kit.

There is no need for new wires. TiVo would replace your existing TV box and the SuperHub would replace your existing modem. That's it.

---------- Post added at 20:50 ---------- Previous post was at 20:47 ----------

Here are couple of videos that explains it

Swapping to TiVo https://www.youtube.com/watch?v=N5XCl_FqJC4

Swapping your broadband kit https://www.youtube.com/watch?v=-sZAfuGG8es

Re: TiVo
 

I wouldn't worry, I was a bit like you when I upgraded to TiVo and got a SH installed. But apart from a few times when loads of neighbours are on their BB, I get decent speeds on my SH. TiVo is incredibly easy to use, it does take a bit of getting used to but trust me you will love it.

Re: TiVo
 

You have all been so incredibly helpful and kindly supplied lots of information of great benefit. Before I posted the only thing I knew about TiVo was that it probably would not fit in with my ancient equipment. Can`t have too much modern stuff wrecking the Stonehenge decor. But now, we have a new ball game.

I have now got a good idea of upgrading to TiVo providing some understanding for me to handle the matter better and I will definitely give VM a call on 150 and see what goodies spring out of the bag.

Re: TiVo
 

Won't hurt. And you of course don't have to go for anything that you aren't 100% happy with. But better to have all the facts, etc to make an informed decision.

Re: TiVo
 

Again, thank you all.

I will definitely have a go at VM to see what they can do for me by replacing my V+ set-up with their TiVo Kahuna big bundle. The criterion is cost. If I end up saving money, then Whoopee its a winner. If I break even, then again it is a winner, but if the deal ends up with me paying more, then the project gets dumped and I plod on with my V+.

At present my wife has just come out of hospital and she is not at all well, so I can do without any added problems. If and when the situation improves to ease my burden, then I will make my move on the TiVo challenge. After your comments, it really does look an attractive proposition, thanks to your help.

Re: TiVo
 

Hope your wife gets better soon.

Re: TiVo
 

Many thanks, life is not exactly a bowl of cherries at present, but there is always hope and Lady Luck.