Re: Copying settings from failed box
 

Do you know if it will also copy across the list of my deleted recordings; to prevent duplicates being recorded on the V6?

I wonder if they could ever devise a system where actual recordings could be uploaded to VM and dropped onto the new box, now that would be very useful.

I imagine that copyright would prevent this even if it were to be technically possible though.

Re: Copying settings from failed box
 

I think the Cloud method of programme retrieval will happen before anything can be done about that, Richard. And then we will be subject to a time window in which to catch up, I suspect.

Re: Copying settings from failed box
 

The answer to your first question is that your deleted recording list is not copied and you should expect your new V6 to record some episodes you've already watched.

Re: Copying settings from failed box
 

I've got a second box appear in my TV Anywhere app so something weird is going off.
Add that to the 319 On Demand errors and the slowness of the original TiVo and Virgin are not having a good time.

The V6 better kick some ass

Re: Copying settings from failed box
 

Thank you.

Still, Suggestions, Series Links and Wish lists is a great help. When these are reinstalled, I imagine it will simply rebuild my planner to what it is now by using these settings.

---------- Post added at 15:14 ---------- Previous post was at 15:14 ----------

Probably, yes.

---------- Post added at 15:17 ---------- Previous post was at 15:14 ----------

All sorts of odd niggling errors have been reported since the update.

I'm trying to watch things that won't be repeated before Thursday and I've found that one programme only copied the first 3 minutes!

It was outside the 7 day time window, but luckily within 28 days, so I could use the app on my TV to watch it.

Re: Copying settings from failed box
 

Odd, the link from 2014 is now working for anyone who needs to use it!

It says that my request has been added to the TiVo queue and that it will take about half an hour.

SP said earlier in the thread (in 2014) that it might take a couple of hours though.

I hope that the national fault (mentioned in the V6 thread) with updating information won't affect this.

Re: Copying settings from failed box
 

Still hasn't worked, so i've just tried again.

I rang 150 for advice and got passed to four people in India, only to be eventually told that this facility does not exist and that I'll have to input them all again!!!

I'll see if it works overnight and ring during the day if it doesn't work to see if I can get any sense :D

Re: Copying settings from failed box
 

The system to transfer Series Links, Thumbs up and Wish lists is not working.

I'm not sure if this is affecting everyone or just TiVo to V6 customers. There is no timescale to get this fixed, but if it's not done soon the settings will be automatically deleted.

I have had to waste time and go to the inconvenience/trouble of setting up the ones that I can remember again and am missing episodes of the ones that I can't remember.

If i'd have been told about this beforehand, i'd have made a record of them.

Re: Copying settings from failed box
 

I have had two TiVos swapped (and the newest one I got last week has problems) and in neither case have I seen a link to copy settings.

It's annoying following the instructions and not seeing the link. On the plus side at least I only have programmes in my record list that I actually want.

Re: Copying settings from failed box
 

I successfully copied series links from TiVo to V6 last Monday - only series links, not all three.
Might be worth doing one set at a time to see if that works.

Re: Copying settings from failed box
 

Cheers, I'll try that to see if it works :)

This link should allow you to copy things across if you have had the box swap within the last 14 or 30 days.

I was told on here that it's 14 days, but told by faults yesterday that it's 30 days- i'm working on a 14 day deadline.

https://identity.virginmedia.com/vm_...o%2Fboxswap%2F

Re: Copying settings from failed box
 

In what way is it not working, Richard?

Re: Copying settings from failed box
 

It keeps saying that it has successfully worked and to wait for half an hour on the webpage, but nothing ever appears on the V6.

Re: Copying settings from failed box
 

Go into Settings->Network, and make sure it is connecting successfully and at regular intervals. Try doing an extra connection.

Re: Copying settings from failed box
 

Tried this earlier today, alas it's still not working. Thanks anyway for trying to help :)