Cable Forum - General Virgin Media adds 30,000 cable customers in last quarter

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- - General : Virgin Media adds 30,000 cable customers in last quarter (https://www.cableforum.uk/board/showthread.php?t=33695679)

Mr Banana

07-11-2013 13:54

Re: Virgin Media adds 30,000 cable customers in last quarter

Quote:

Originally Posted by BenMcr (Post 35641726)

Liberty only publish the variance for their operations - although they do publish 'rgus' of which VM lost 6,800.

However that's not the same as churn I don't think as it could be partial disconnections.

This is in the summary:

Share price up 5 dollars off the back of the results so happy days for you guys in that share save scheme you have.

Pierre

07-11-2013 14:43

Re: Virgin Media adds 30,000 cable customers in last quarter

Quote:

Originally Posted by Top banana (Post 35641743)

Share price up 5 dollars off the back of the results so happy days for you guys in that share save scheme you have.

already cashed in this years on 1st of the month.

kwikbreaks

07-11-2013 16:50

Re: Virgin Media adds 30,000 cable customers in last quarter

Quote:

Originally Posted by BenMcr (Post 35641726)

a loss of more than 30,000 RGUs in Q2 2013

Looks like craig was right then - 30k 9 month student contracts end in Q2 and 30k new ones start in Q3.

It's the year on year figures that count.

BenMcr

07-11-2013 16:55

Re: Virgin Media adds 30,000 cable customers in last quarter

Quote:

Originally Posted by kwikbreaks (Post 35641830)

Looks like craig was right then - 30k 9 month student contracts end in Q2 and 30k new ones start in Q3.

It's the year on year figures that count.

Not sure about that

The 30,000 RGUs as defined by LGI will be across all products i.e. TV, Telco and cable BBI. Whereas the 30,000 additions in these results are just for BBI

Chrysalis

07-11-2013 21:42

Re: Virgin Media adds 30,000 cable customers in last quarter

Quote:

Originally Posted by kwikbreaks (Post 35641701)

It's not necessarily a mistake. My area suffers moderate congestion yet I took a discount and a new 12 month minimum rather than move to fibre. Why? Because imo VM are offering me the most cost effective solution. Note I don't say the best or fastest connection but the most cost effective. Not having to pay a minimum of £10pm for the last mile delivery makes a difference.

I think craig hit the nail on the head with a major source of those new customers. It would be interesting to know what the numbers were at this time last year rather than those from the previous quarter to see the year on year change.

You count as a new customer as is new contract?

Hugh	07-11-2013 22:19

Re: Virgin Media adds 30,000 cable customers in last quarter

Not usually....

Mr Banana

07-11-2013 22:23

Re: Virgin Media adds 30,000 cable customers in last quarter

Quote:

Originally Posted by kwikbreaks (Post 35641830)

Looks like craig was right then - 30k 9 month student contracts end in Q2 and 30k new ones start in Q3.

It's the year on year figures that count.

They have 127100 more broadband customers than 12 months ago

kwikbreaks

07-11-2013 23:37

Re: Virgin Media adds 30,000 cable customers in last quarter

Thanks for clarifying that. I must say that I'm surprised as I would have expected numbers to either be stable or falling with the FTTC rollout.

craigj2k12

08-11-2013 03:38

Re: Virgin Media adds 30,000 cable customers in last quarter

Quote:

Originally Posted by kwikbreaks (Post 35641980)

Thanks for clarifying that. I must say that I'm surprised as I would have expected numbers to either be stable or falling with the FTTC rollout.

This will probably happen when the rollout is complete enough for the FTTC providers to start 'willy waving' the advantages the technology brings

Mr Banana

08-11-2013 07:50

Re: Virgin Media adds 30,000 cable customers in last quarter

Quote:

Originally Posted by craigj2k12 (Post 35641997)

This will probably happen when the rollout is complete enough for the FTTC providers to start 'willy waving' the advantages the technology brings

In their last results the CEO stated that in areas where FTTC was built in areas where VM operate, there had been no impact on VM at all, despite substantial advertising.

Maybe its the way things are bundled as VM have nearly 70% of customers on triple play compared to 30 something % with Sky and a very low figure for BT.

If BT continue to grow their TV offering I reckon that could change things though.

Sirius

08-11-2013 08:04

Re: Virgin Media adds 30,000 cable customers in last quarter

Quote:

Originally Posted by Pierre (Post 35641763)

already cashed in this years on 1st of the month.

Indeed it was an excellent profit and i am now looking forward to next years :)

Sephiroth

08-11-2013 10:04

Re: Virgin Media adds 30,000 cable customers in last quarter

Quote:

Originally Posted by kwikbreaks (Post 35641980)

Thanks for clarifying that. I must say that I'm surprised as I would have expected numbers to either be stable or falling with the FTTC rollout.

Picking up on the FTTC rollout, the attraction of FTTC lies in two factors that I can think of:

1. ADSL users a long way from the exchange

2. Disaffected VM cable users.

Could it be deduced that VM not falling with FTTC rollout means that VM isn't as bad across the country as some say it is?

kwikbreaks

08-11-2013 11:11

Re: Virgin Media adds 30,000 cable customers in last quarter

Well I stayed with VM rather than switch to FTTC a year ago because the FTTC install was a no-show and the new date given was past my VM cancellation date. This year I again stopped but that was because VM offered me a massive ~~bribe~~ discount to stay with them.

Kushan

08-11-2013 11:33

Re: Virgin Media adds 30,000 cable customers in last quarter

Quote:

Originally Posted by Sephiroth (Post 35642025)

I'm pretty sure you've hit the nail on the head there, Seph. I've been saying it for ages now, Virgin isn't perfect but they've come a long, long way in the last 12 months or so (and yes, they've still got some ways to go). The cynical side of me thinks they didn't really have much choice with the FTTC rollout but that just goes to show how big a difference a little competition can make.

Pierre

08-11-2013 15:23

Re: Virgin Media adds 30,000 cable customers in last quarter

Quote:

Originally Posted by Top banana (Post 35642007)

If BT continue to grow their TV offering I reckon that could change things though.

BT practically gave up on their BT Vision product when they did the deal with VM.

Yo can get BT sport now on Sky and VM, there is no driver for a customer to sign up to BT vision.

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