Cable Forum - V+ New V+box

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- Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)

- - V+ : New V+box (https://www.cableforum.uk/board/showthread.php?t=33693792)

Quote:

Originally Posted by saabmania2 (Post 35582183)

and swap mine over for free rather than trying to charge the £49.99 activation fee which I feel is wrong for them to charge as a long standing cable customer (approx 14 years) and the fact I have never asked retentions for a "cheaper package"

The main charge for TiVo is a £49.95 installation fee i.e. covers the actual engineer visit, activation for the 500GB TiVo is £0

Quote:

the least they could do is drop this charge and the fact they will have to change me over to the Tivo for free sooner or later due to it being outdated.

And if/when it gets to the point where they have to change you over, then it may well be that VM will absorb the associated costs.

But they aren't there yet. And as has been pointed out before, any mass free install of kit costs a lot of money - that would eventually have to recouped by increased charges to customers

chances are like I said on another thread the BB will decide for me and nobody can match Virgins BB for me, if Virgin could tell me if they will definately be getting BT Sport then I would get Tivo and pay the £49 but until then

Quote:

Originally Posted by BenMcr (Post 35582140)

It's only the V HD boxes that could potentially be compatible with the TiVo software

The V+ boxes and SD V boxes aren't compatible.

I know somebody who still has a Pace box from the NTL days, that definately won't be compatible :D

Quote:

Originally Posted by Doug P (Post 35582172)

just recently cancelled a family member's V+ for her and they were VERY quick to send the request for the return of the box so it must be some use to them not just their property?

I'm surprised that they are bothering to collect these units now that it is known that they are to be made redundant and all hacks have been blocked (even the unofficial way to reactivate recording capabilities for FTA channels has now been stopped).

I suspect that they are doing this for two reasons. The first being that the high number of uncollected ex sub boxes were blamed in part for the unauthorised viewing of channels when this was a problem. The second may be the requirement of VM to meet the EU Directive on the disposal/recycling of electrical goods.

---------- Post added at 13:08 ---------- Previous post was at 13:04 ----------

Quote:

Originally Posted by BenMcr (Post 35582195)

The main charge for TiVo is a £49.95 installation fee i.e. covers the actual engineer visit, activation for the 500GB TiVo is £0

And if/when it gets to the point where they have to change you over, then it may well be that VM will absorb the associated costs.

But they aren't there yet. And as has been pointed out before, any mass free install of kit costs a lot of money - that would eventually have to recouped by increased charges to customers

...and made all the more complicated if Liberty Global decide to halt the distribution of TiVo in favour of their own PVR.