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Re: Micro sim card - Sorted.
Just got a call from Virgin. Since 2010, a replacement sim card is chargeable. If it was faulty etc. it would be free but seeing as I already had a perfectly working sim card (even though it no longer fit in my phone) I had to pay. Maybe I should have cancelled my rolling contract and then signed up for a new one!
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Re: Micro sim card - Sorted.
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Re: Micro sim card - Sorted.
Yeah retentions would probably have waived the charge if you called up and threatened to leave.
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Re: Micro sim card - Sorted.
Having been on Virgin Mob contract for over 10 years and upgraded to a simm free Nexus 4 (not bought from Virgin but Google) last month they gave me a micro sim for nothing. Arrived next day. I also got a free replacement sim when my old phone was nicked in 2009.
Rang cust services from my Virgin home phone after I had fitted it and listening to a rigorous typing frenzy, my phone sprung into life with my same number. I borrowed a sim cutter to trim an old O2 simm to make a template so I could copy contacts from the Nokia to the new sim. Couldn't have been more helpful. |
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