Re: Tivo fee
 

Just to confirm this.
When l was with Sky, l had FOUR boxes and paid just £10.00 for multi room BUT only ONE main fee.

When l gave Sky and went to VM, l wanted the same thing, BUT they wanted to charge per box and also FOUR fee's.

So l gave up three boxes SD, l went in for TiVo and was charged £5.00 additinal fee for the box, BUT this is the sting, VM wanted a further £5.00 for the box and also another MAIN fee, so we told them to basically stick it.

We have a TiVo box in the living room £5.00 fee, and a SD box in an additional room that VM charge us £10.00 for. So in real terms, it would be cheaper for us to go Sky and save

I know members are saying this is about tivo, BUT, Sky is much cheaper.

Re: Tivo fee
 

So you paid £10 per box for Multi Room or £10 in total?

Re: Tivo fee
 

In order to get an idea whether the fees for TiVo are good value for money, and in line with the rest of the market, people will compare the charge to Virgins competitors prices. In this case SKY multi-room. It's the nature of the beast. Don't worry, SKY customers compare their services and prices to Virgins and find things to moan about too.

Re: Tivo fee
 

any update Ben?

Re: Tivo fee
 

Sky multi-room is £10.25 PER ROOM therefore I presume that it is equal to £10.25 per box as who would want to have more than one box in each room?

Re: Tivo fee
 

Not yet, but I'm pretty sure it's a mistake on the page - the 'free with Premiere or VIP Collections' should be next to the £6.50 fee and explain that it's for one box only

Re: Tivo fee
 

2 weeks and still no definitive answer? Does that mean the wrong price has been on the web page over christmas? Gotta love Virgin media ;)

Re: Tivo fee
 

Still showing up on the VM website that a second Tivo Charge is included in the Premiere and VIP Collections. So its just £6.50 extra per box if you are on those collections.

Re: Tivo fee
 

According to a guy I spoke to on the phone when signing up with Virgin Media back in July, you can have a maximum of 3 additional boxes. Any other boxes would require a separate connection to the network, this resulting in additional fees.

from the Virgin Media website: regardless of what box you have, be it VHD, Tivo 500 or Tivo 1TB, it will always be £6.50. If you are on any collection apart from Premier or VIP then you will get charged and additional £5 for the Tivo 500 or Tivo 1TB.

If you are on either of those, then its just £6.50.

oh and unless its installed at the same time as your other services, its a £49.95 set up fee.

Re: Tivo fee
 

That page is the wrong. You always get charged the TiVo fee for additional boxes, it's the additional box fee for one additional box that is covered by the Premier or VIP Collections

I have flagged it to be changed but unfortunately it hasn't been updated yet

Re: Tivo fee
 

Does the free V+ from the old TiVo offer always remain free so long as your on XL TV?

Re: Tivo fee
 

Until advised otherwise, then I believe so

Not going to say always, as I'm not sure how it interacts with some of the bundles

Re: Tivo fee
 

If you are not on XL TV then an additional box (non-recordable) is £6.50 but if it's a V+ or Tivo it's an extra £5 making £11.50.
If the extra box is a V+ then you may as well have it upgraded to a TiVo as it costs the same per month but you would have to pay the £49.99 one-off installation fee.
If the V+ box has a fault and needs to be repaired/replaced then presumably you can request a TiVo as an upgrade replacement instead without having to pay the technician visit/ installation fee of £49.95 as he's already there to do a repair or box swap ?

Re: Tivo fee
 

no you cant as a second tivo has a £49 activation fee

Re: Tivo fee
 

Only if it's in the same install as another TiVo

If you have a 500GB TiVo installed by itself, you only pay the install fee - the activation fee is £0