Re: Help re the card in set top box
 

Some boxes now have the card slot in the back (my Tivo and SA V+ do) so there is an awareness that its safer round the back. But the parent must take some blame as the child took it at least three times as it was attracting attention and I expect he thought it was fun!

Re: Help re the card in set top box
 

I gave in an called again only to find its getting posted out! yes posted no technician needed i will definately be complaining about them but cannnot find any email address to complain to will have to do it the old fashioned way of pen and paper
on the bright side the lady took pity on me an only charged me £30 as ive only been with them 2 months! it probably helped that i first asked how much it was to pay of a years line rental! ;)
still cannot believe £50 to post a card out! really how advanced is this card???
does anyone know or is it just a money making scheme / deterrent for fraudsters like those people trying to sell their VM card on ebay that wont work?? I'll be sure to tape it to the box when it arrives to make sure he can't remove it but i've recommended they change the box so that the card can only be removed by a technician i mean really why on earth does the card need to be removable?

really i wish i had a dog who ate it at least id know where it is and i have the newer box where it is at the back im definitely also getting a closed tv cabinet so he cant access anything at all

Re: Help re the card in set top box
 

Bet the card turns up as soon as you slot in the new one. Sods Law always seems to kick in for me. :(

Look on the bright side. You found us and if anything goes wrong with your service in the future you now know a place where the majority of the natives are friendly. :D

Re: Help re the card in set top box
 

:clap:

Re: Help re the card in set top box
 

just wanted to say thanks to everyone for all your input

Re: Help re the card in set top box
 

When the new card arrives, I suggest a strong bit of tape to secure it in place. May not be as nice to look at, but must be better than another £30 replacement.

Re: Help re the card in set top box
 

Stick around its a great forum. :)