Cable Forum - Superhub Hub software update

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Cable Forum (https://www.cableforum.uk/board/index.php)

- Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)

- - Superhub : Hub software update (https://www.cableforum.uk/board/showthread.php?t=33689793)

dannyfishcharge

21-09-2012 21:51

Re: Hub software update

There was an internal mail sent round VM yesterday stating that the Engineering guys have found 'an issue' with the R36 firmware; WiFi dropping out etc, disconnecting and not reconnecting automatically, and that this is being worked on and will be released in October sometime.... didn't say what year though :)

copernob

22-09-2012 00:06

Re: Hub software update

They updated mine at about 2.00am on Friday morning..
Now I find the interface has changed for the worse..Why change something that we all know.

General Maximus

22-09-2012 08:42

Re: Hub software update

Quote:

Originally Posted by kwikbreaks (Post 35476221)

VM being forced to (re)introduce modem mode was pretty much an admission of failure imo. I'm pretty much certain they wouldn't have done it just for the small percentage of customers wanting to use high end routers - it was for the rather higher percentage who couldn't get an acceptable service level from the SH itself.

what are you talking about? I would like to remind you that for the majority of customers the shub works perfectly and it is only the small percentage you see on this forum which have problems.

qasdfdsaq

22-09-2012 11:48

Re: Hub software update

:rolleyes:

If a model of car worked fine for the majority of people but would randomly restart or veer off the road for a small percentage of people you see on forums having problems...

Martin_D

22-09-2012 14:41

Re: Hub software update

I got software update today

Attachment 23839

thenry

22-09-2012 15:08

Re: Hub software update

1 Attachment(s)

how :erm:

mines...

http://www.cableforum.co.uk/board/at...1&d=1348322899

thenry

22-09-2012 17:02

Re: Hub software update

This threads confusing. I've created another thread to do with the new trial... http://www.cableforum.co.uk/board/12...are-trial.html

General Maximus

22-09-2012 17:29

Re: Hub software update

Quote:

Originally Posted by qasdfdsaq (Post 35476866)

:rolleyes:

If a model of car worked fine for the majority of people but would randomly restart or veer off the road for a small percentage of people you see on forums having problems...

i was being sarcastic dude and quoting many of the admins and the usual group who jump to its defence. It is nice to see that after all the criticism we have taken for our comments over the last 2 years that the evidence is finally mounting up proving that we were right all along.

qasdfdsaq

22-09-2012 19:02

Re: Hub software update

I feel so left out... :(

https://www.cableforum.co.uk/images/...2012/09/16.png

craigj2k12

22-09-2012 19:46

Re: Hub software update

1 Attachment(s)

Quote:

Originally Posted by qasdfdsaq (Post 35476978)

I feel so left out... :(

so do i...................... :(

http://www.cableforum.co.uk/board/at...1&d=1348339593

StevenNT

22-09-2012 20:30

Re: Hub software update

Crumbs, I think you both need to call VM if a reboot does not install the R36 firmware.

Hugh	22-09-2012 20:32

Re: Hub software update

That would assume those Shubs were actually attached to VM's network....;)

Gadgie

22-09-2012 21:16

Re: Hub software update

We tried to use the Superhub as a Router again, after reading about the upgrade in signal, but there was no difference?

So we went back to using it as just a modem again, and reconnected the old Router. Now getting the full 5 bars showing, and not the 3 bars.

craigj2k12

23-09-2012 05:20

Re: Hub software update

Quote:

Originally Posted by StevenNT (Post 35477003)

Crumbs, I think you both need to call VM if a reboot does not install the R36 firmware.

That particular hub has never been connected to VMs network :D

I have one on R19 another on R25, 2 on R36, a VMNG300, then a tonne of other routers

...And a girlfriend (bizarrely) :D

qasdfdsaq

23-09-2012 18:28

Re: Hub software update

I'll take all of them please.

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