Re: OFCOM Broadband survey update
 

No, they really don't :rolleyes:

No. Your ability to download data is unlimited at any time. Though your speed may be limited at certain times.

That OFCOM report seems to disprove this comment.

Both my parents and I get rock-solid connections. As does a good friend of mine. And none of us are VM emplpyees.

So that's another thing proved wrong.

Pretty sure everyone I have ever spoken to at VM spoke English. It's the only language I know so I'd know if they weren't speaking it :)

That was a good rant though. Well done. But, as I just proved, rants rarely include facts in them.

Re: OFCOM Broadband survey update
 

Just included facts. If downloads are limited in any way they are not unlimited.

Unlimited ..."not limited or restricted in terms of number, quantity, or extent" Oxford Dictionary.
I think the relevant word is "restricted" tell me restricted doesn't apply to traffic management. Traffic management restricts your speed and speed restricts quantity, ergo traffic management is a restriction. As VM advertise unrestricted, they are lying.

When I ring India I can't understand them. I think VM understand my
Stirling pounds I pay them.

Re: OFCOM Broadband survey update
 

But not really.

Like it or not, within the industry "unlimited" has a very specific meaning relating the the amount of data that can be downloaded not the speed.

Me neither. But then I also have problems with some variants of the Scots accent too. Doesn't mean they're not talking English. though.

Re: OFCOM Broadband survey update
 

Supercilious claptrap. As you can't grasp the meaning of the word unlimited i don't want to waste anymore time on a Birkett fanboi.
I will take the meaning onboard of this quote.
"Do not argue with an idiot. He will drag you down to his level and beat you with experience"
you nearly managed to drag me down to your level.

Re: OFCOM Broadband survey update
 

No. Just the facts.
I have explained the meaning of the word within the broadband industry. That is all.

I am sorry you are unable to handle the truth.

Re: OFCOM Broadband survey update
 

So why have I recently received 2 emails, and 2 letters, telling me that I am downloading "too much during peak hours"? (4 adults using the same connection, Shub says around 4Gb each full day). They already restrict speed if we exceed their "limits", so now they they want to "limit" data downloaded?

Re: OFCOM Broadband survey update
 

That must hint at there being an unpublicised limit during peak hours. If something is truly unlimited then there would be no need to send out emails when a unknown limit is breached ???

Here is a simple question, has anyone any evidence that BT or Sky have sent out this type of email on there UNLIMITED products ???

Re: OFCOM Broadband survey update
 

There used to be an unpublicised limit but no longer, they now just send out "advisory" letters and don't actually take any action against those breaching the "limit". They used to disconnect you for breaching said limit.

BT used to have a 300GB/month limit on their unlimited products, after which your speed would be cut to ~1Mbps, they quietly revoked this policy a while ago though.

Re: OFCOM Broadband survey update
 

I thought that ALL ISPs who claim 'unlimited' in fact have FUPs (fair usage policies) in order to ensure the fairest service to ALL customers.

Re: OFCOM Broadband survey update
 

Just to point out, Virgin Media don't use the term 'unlimited' anymore

Re: OFCOM Broadband survey update
 

I never noticed that; but then I don't need to look at their 'shop' anymore these days :)

Re: OFCOM Broadband survey update
 

All "Unlimited" ISPs have acceptable use policies, not necessarily fair use policies. Some for example have no fair-use limitation on how much you use, only the acceptable use policy to prevent you using it for illegal purposes (e.g. harassment, terrorism, malicious attacks, etc.)

Re: OFCOM Broadband survey update
 

Re: OFCOM Broadband survey update
 

Yay, "double" everyone's speeds, gain a 58% improvement in average... :dozey:

Still, catching up with BT. Average speed on VM "fibre" is now only 31% slower than on BT "fibre".

Peak time congestion looks like it's still bad though mildly improved, with VM cable customers losing on average 11-16% of their speed at peak time vs. 6% on FTTC.

That's an improvement of about 3% on VM and about 6% on its' competitors. Except for VM 30Mb customers, who saw their average speeds actually reduce.

Funny enough, BT 38Mb is outperforming VM 30Mb and BT 76Mb is outperforming VM 60Mb, which you might think is obvious, but I recall VM advertising their competing service would be faster due to line losses on xDSL.

... Apparently they were wrong.

Unsurprisingly, on the upload, BT 38Mb is faster than all of VM's surveyed tariffs, including VM 100Mb, and on comparable tariffs closer to triple.

Still. I think the most significant is that VM have managed to cut peak time speed loss on the 100Mb service by about 20%, which means quite significant improvements in capacity and reductions in congestion.

Similarly, average latency on VM is now finally lower than on BT Infinity (when averaged over 24 hours) which again indicates capacity improvements but packet loss is still ten times higher. Unfortunately latency still increases enough at peak times that it ends up worse than on BT.

Loading a web page still takes longer on VM 100Mb than BT 76Mb though that particular result is completely insignificant and just there for laughs...

VM DNS failure rates are also still several orders of magnitude higher than anyone else's as is jitter, but again the latter has improved about 20% since 6 months prior.

Re: OFCOM Broadband survey update
 

Except the report is only up till November last year. There has been a further 5 months of speed work since then.

So at the point of measurement in no way has everyone's speeds been doubled.