Re: Stupid, greedy, moronic.
 

Yes, we all know you have the "perfect" connection. :rolleyes: Count yourself lucky I guess...
Trololo...

Re: Stupid, greedy, moronic.
 

Well most areas had 4 D/S and 1 U/S and it's supposed to be going to 8+2 so if that's all that's done it's doubling. If they also split some nodes and add new ones then it could be tripling.

It's certainly what's needed with speeds as they are. Doubling speeds will probably lead to higher usage plus I'm guessing that VM hope less churn so more customers which will certainly increase usage.

The only problem as I see it is VM's poor record dealing with oversubscribed areas and refusal to grasp the nettle on network management to tackle abusers. As they sell unlimited of course you could argue that there are no abusers so VM should upgrade to make their capacity match their user demands but I can't see that happening.

Re: Stupid, greedy, moronic.
 

8DS and 2US channels should have been done for 100mb IMO

VM need more peering bandwidth amongst many other things

Re: Stupid, greedy, moronic.
 

call in for a SuperHub.

Re: Stupid, greedy, moronic.
 

You probably wouldn't like the word dodgy either so I will use the word incompetent instead. ;)

VM need more watching than a cage full of monkeys, in the past I have had to get my bill corrected due to price creep, this taught me to keep a close eye on the billing in the future.
After getting 6 quids worth of free tickles before Christmas I checked my bill to make sure I wasn't being charged, I discovered that I had been overcharged 3 quid a month for some time due to price creep, retentions gave me a credit.
I then decided to go for the 100/10 tier for 10 quid a month extra, this time I was charged an additional 6 quid as well, they were charging me for the free tickles this time. Retentions removed the tickles and the bill became correct again.

Just over three weeks ago I turned on the computer to find that my perfect 100/10 connection had been capped at 100/2.7 Mb/s 24/7. Three super hubs and an engineer visit later I am still capped at 100/2.7 and I now see other 100 Mb users getting the same cap treatment.
Due to the total lack of communication between departments CS assume there is a problem and have you going through all the tests time and time again before they finally admit they have no idea what is wrong, I can understand CS not being told about the cap because, like me, most 100/10 users only upgraded for the benefit of the extra upload speed and being knowingly capped will cause us to direct our fury at CS rather than whoever is responsible, so we both go through the find the fault game.

People can say what they like about BT but in all the time I was with them my bill was always correct and when I left them I got two cheques through within three weeks for the monies owed due to paying for the services in advance, I have seen posts here where people have had to chase VM for months in order to get any overpayment back.
I only left BT because my ADSL speed could not go above 512/256 Kb/s but now that BT are getting their act together I will be leaving VM just as soon as FTTP is available here.

Re: Stupid, greedy, moronic.
 

What I would or wouldn't like is irrelevant to what may potentially be seen as libellous :)

So, basically VM aren't perfect. Tell us something we don't already know :rolleyes: No company is perfect.

As has mine been with VM, NTL and TW. I'm sure I can find one or two people with billing problems with BT though. So maybe they're not perfect either.

Re: Stupid, greedy, moronic.
 

My daughter has had nothing but problems with BT over , poor internet (Infinity) and the bills being consistently incorrect. So it is not always "greener on the other side of the fence"

Re: Stupid, greedy, moronic.
 

Excatly. I'm sure people do have problems but not everyone does. I've been with VM/NTL for about 12 years now. Never had a billing problem, never had a service problem (a couple of outages which got sorted without any intervention from me) and I've always had the full internet speeds I'm supposed to get. The only minor issue I did have was when I moved once and the engineer gave the wrong code for my TV box so I got no channels but that was sorted pretty quickly.

Can't really comment on the customer service as I've only had to phone them a couple of times in all these years. So while I'm sorry some people have problems, it doesn't mean everyone does.

Re: Stupid, greedy, moronic.
 

i find it depends where people live..
i used to live at thornton heath,bt was very good there for phone line.
now i live in epsom bt is totaly rubbish where i am.
the bt phone line and broadband is rubbish..
makes me laught sky internet and sky phone runs off bt but its loads better.dont understand that??
its like i had telewest in thornrton heath the cphone was rubbish,internet was rubbish but the cable tv worked fine..
then i lived in redhill,i had cable and wireless analogue.i had the cable tv.that was ok until ntl took over.analogue went down hill rippidly..
then i went ntl didital.i had that for a year and a half.
the first year was very good for tv and phone,but the internet was rubbish.
(me i move about every couple of years since age 18)
now i got virgin media in epsom.
virgin media is good for phone,internet-its ok for hd cable tv.
to be honest...
for tv i recomend sky,but for phone and internet-virgin media..

---------- Post added at 19:42 ---------- Previous post was at 19:39 ----------

right now i got freeview hd-one box(hard dive 320gb humax)
sky+hd 1tb box
sky+hd box (i think its 300gb)
virgin media tivo 500gb box
i did have 2 v+hd boxes..

---------- Post added at 19:43 ---------- Previous post was at 19:42 ----------

good evening..

Re: Stupid, greedy, moronic.
 

No. The OP stated that....

... so anyone from anywhere can post their speedtest results to prove him wrong.

Here's mine from a few minutes ago.

https://www.cableforum.co.uk/images/...2012/04/36.png

So, as has already been pointed out, he is plainly and simply wrong.

Re: Stupid, greedy, moronic.
 

Not posting the pics but just done one and got:
Download : 9.76Mbps
Upload : 1.04Mbps
Ping : 11ms

Other than the ping varies a bit I get roughly the same results no matter when I do the test (as long as the traffic management hasn't kicked in).

Re: Stupid, greedy, moronic.
 

Okay. My previous one might have been a fluke, so here's another.

https://www.cableforum.co.uk/images/...2012/04/79.png

Nope. Seems it wasn't a fluke after all. Shall I post any more? :D

Re: Stupid, greedy, moronic.
 

https://www.cableforum.co.uk/images/...2012/04/78.png

Heres my result. Its supposed to be 10mb, but I guess I lost out on the speed raffle they must have, where they just pick a connection and cap it.

ps. I have only downloaded 250mb, and uploaded 300mb since 4pm

Re: Stupid, greedy, moronic.
 

The period between the speed doubling and the network upgrades is the time when VM obviously haven't enough upload capacity hence the 50 meg customers not getting an upload increase when they are moved up to 100 meg, in fact we are starting to see some of those customers have their upload capped at 2.7 Mb/s as well.
Of course VM could have admitted their inadequacy and saved customers and CS staff a lot of wasted time, but no, they do it without informing anyone in the hope that no one will notice.
I am not in a high contention area, in fact until recently I got full speed up and down at any time of the day and night so god help those customers who are already having contention issues before the speed doubling comes into effect, CS are going to be needlessly sending Super Hubs out like they are going out of fashion, perhaps now is a good time to buy some Netgear shares... ;)

Re: Stupid, greedy, moronic.
 

Oh dear. More complete nonsense :rolleyes: No; you obviously have issues in your area. Of course, no-one has ever said this doesn't happen.

---------- Post added at 08:24 ---------- Previous post was at 08:22 ----------

All pure speculation, of course.