Cable Forum

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)
-   -   Increasing packetloss and ping (https://www.cableforum.uk/board/showthread.php?t=33683177)

SwgLee 30-11-2011 10:48

Re: Increasing packetloss and ping
 
Thier fault line this morning said known issues in En6 to En10 areas (includes me). Would have been nice if the Indian call centre worker had managed to tell me that last night instead of working as intended and my 0.2 speed was due to many people online in my area

thenry 30-11-2011 22:05

Re: Increasing packetloss and ping
 
pings have doubled again and down has dropped, up seems fine

buckleb 30-11-2011 22:24

Re: Increasing packetloss and ping
 
Yes, the rather odd 'bump' is back.

Very bizarre!

http://www.thinkbroadband.com/ping/s...30-11-2011.png

Left of the red line is my 50Mb/VMNG300, after the red line is 100Mb/Superhub

BenJSmyth 30-11-2011 22:41

Re: Increasing packetloss and ping
 
I put in my phone number on the status checker (an 01293 number) and it shows broadband problems reported yesterday at 8:24pm with a resolution due Midday tomorrow.

The fault reference is listed as F001817827

It is also showing a loss of channels on the TV service for a similar time period.

thenry 30-11-2011 23:01

Re: Increasing packetloss and ping
 
hmm... seems to be sorted, pings have improved, down is maxing out and your graph buck shows its somewhat levelled out.. strange

soup dragon 01-12-2011 09:26

Re: Increasing packetloss and ping
 
this is my graph, i would have got up and played bf3 at 02:00 if i had known!!

http://www.thinkbroadband.com/ping/s...01-12-2011.png

kwikbreaks 01-12-2011 09:48

Re: Increasing packetloss and ping
 
@soupdragon...

with a connection that bad have you considered using ADSL or 3G or even dial-up instead? I sure as hell wouldn't still be with VM if mine was that bad.

Chinamanuk 01-12-2011 23:47

Re: Increasing packetloss and ping
 
Quote:

Originally Posted by soup dragon (Post 35337597)
can anyone explain this?

Code:

|------------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                        |

|                      Host                  -  %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------------|------|------|------|------|------|------|

|                            10.108.48.1    -    0 | 1504 | 1504 |    5 |  17 |  85 |    7 |

|cosh-core-1b-ae1-996.network.virginmedia.net    -  15 |  961 |  825 |    0 |  16 |  60 |    7 |

|glfd-bb-1b-ae4-0.network.virginmedia.net    -  47 |  525 |  280 |    0 |  22 |  166 |  29 |

|glfd-tmr-1-ae5-0.network.virginmedia.net    -  44 |  550 |  311 |    0 |  20 |  97 |  25 |

| tcl5-ic-1-as0-0.network.virginmedia.net    -  90 |  330 |  36 |    0 |  17 |  80 |  12 |

|                          212.58.239.249    -  87 |  337 |  45 |    0 |  26 |  245 |  10 |

|                          212.58.238.133    -  96 |  313 |  15 |    0 |  16 |  31 |  11 |

|          virtual-vip-231.thdo.bbc.co.uk    -    0 | 1504 | 1504 |  11 |  22 |  84 |  20 |

|______________________________________________________|______|______|______|______|______|______|

  WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

is it worth ringing VM or will i get fobbed off as everybody else seems to have been on the VM forums?
My speeds are fine its just the packet loss that is making BF3 unplayable.

Same here, No BF3 unless between 1am to 5am

soup dragon 02-12-2011 09:02

Re: Increasing packetloss and ping
 
it was better yesterday, so maybe a short term problem for me.

thenry 02-12-2011 13:48

Re: Increasing packetloss and ping
 
buck hows your monitor looking. VM are in and around the area I live in within Crawley at the cabinets.

buckleb 03-12-2011 19:44

Re: Increasing packetloss and ping
 
Quote:

Originally Posted by thenry (Post 35339119)
buck hows your monitor looking. VM are in and around the area I live in within Crawley at the cabinets.

Sorry I missed your reply yesterday.

My monitor looks a little twitchy, but I've seen worse.

Unfortunately my switch to 100Mb turned out to be a switch to 6Mb :dozey:

http://www.thinkbroadband.com/ping/s...03-12-2011.png

The packetloss is a superhub reboot, a vain attempt to improve my connection, which can be seen in all its glory here:

https://www.cableforum.co.uk/images/...2011/12/71.png

thenry 03-12-2011 21:56

Re: Increasing packetloss and ping
 
test Manchester

buckleb 03-12-2011 23:12

Re: Increasing packetloss and ping
 
Tried the Manchester one and got the same result (file download speeds were also less than 1MB/sec). However, I think I may have found (at least part of) the problem.

My power levels are good, my network monitor shows an OK connection and I'm running the Superhub in modem mode... it's nothing on my network as that hasn't changed.

I powered off the superhub, unscrewed the connector and the attenuator (I have a 15db one fitted) then just screwed them back in again and voila, I have a much better service!

I now have 96Mb wired and 65Mb wireless, which is much bettter than the abysmal speeds I got before. That Ashford server is indeed pants though.

thenry 03-12-2011 23:18

Re: Increasing packetloss and ping
 
London is too for me infact all but Manchester. high pings and they play up during testing :confused:


All times are GMT +1. The time now is 13:12.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum