Re: Update -FINAL- Not that anyone cares lol.
 

Can I just say the products I recieved from VM TV/BB/PHONE were faultless. I have kept the BB.

Now the customer services..

Although I have also mentioned the times when the customer services were brilliant. My toptip for VM...

Tell your sales guys to stick to the facts EG Vip50 is not half price and Tivo is not a simple swap out for you v+ it also involves over £200 to be paid.

Re: Update -FINAL- Not that anyone cares lol.
 

What was the issue.

Re: Update -FINAL- Not that anyone cares lol.
 

No!!!! just no!!! lol.......

aLTHOUGH As a vm employee I will say to you..

It seems 1 person has a very loud voice between DS and CB and a few other sites. The days of fill em full of poop to sign them up are surely long gone...NTHELL ANYONE?

Re: Update -FINAL- Not that anyone cares lol.
 

It was because he couldn't cancel. He eventually used the price rise card. :)

---------- Post added at 17:37 ---------- Previous post was at 17:36 ----------

What do you mean?

Re: Update -FINAL- Not that anyone cares lol.
 

How can the price rise get you out of contract ?

Re: Update -FINAL- Not that anyone cares lol.
 

Who cares it got me out of mine. Its in VMs T&C's

Re: Update -FINAL- Not that anyone cares lol.
 

Can someone provide me a link to this.

Re: Update -FINAL- Not that anyone cares lol.
 

It's in the T&C's You can't be held to contract (if you want to leave) if the price had been increased during that time.

---------- Post added at 17:41 ---------- Previous post was at 17:40 ----------

What do you mean in post #18?

Re: Update -FINAL- Not that anyone cares lol.
 

The result is in VM's interest anyway they get a customer who will pay ontime every month for possibly years and years.

Re: Update -FINAL- Not that anyone cares lol.
 

J Ending these agreements


If:
a. Virgin Media Ltd, Virgin Media Entertainment and/or Virgin Media Payments increase their respective charges under these agreements ;

b. Virgin Media Ltd and/or Virgin Media Entertainment make significant changes to the services so the services you are entitled to receive in return for the charges you pay are significantly altered or reduced; or

c. Virgin Media Ltd, Virgin Media Entertainment and/or Virgin Media Payments make significant changes to the terms and conditions of these agreements (including the other legal stuff ),

you may cancel those services affected without penalty by giving Virgin Media Ltd and/or Virgin Media Entertainment (as applicable) at least 30 days' notice in writing. If you cancel any services in these circumstances, the increased charges will not apply to those services during the 30-day notice period and paragraph J3 will not apply if you cancel before the end of the minimum period . If you do not give such notice of cancellation within 30 days of any increase in charges or changes to the services or this agreement being notified to you or, if later, receipt of your first bill following such increase in charges, Virgin Media, Virgin Media Entertainment (if applicable) and Virgin Media Payments will assume that you have accepted the increase in charges and the changes to the services and these agreements and you will no longer be able to cancel your services under this paragraph.


http://shop.virginmedia.com/the-lega...-services.html

Here you are:D

Re: Update -FINAL- Not that anyone cares lol.
 

Ah, I see you are Mark125 on DS.

I see you are also posting incorrect info over there too.

The max you would have paid would of been £149.

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Seems to me like you are blaming VM for your misunderstanding.

Re: Update -FINAL- Not that anyone cares lol.
 

Dont Sky disable the Sky+ feature of the SkyHD box if you cancel your Sky sub , basically just making your box a freesat receiver.

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Exactly the same as Virginmedia do with the V+.

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Yes you bassically end up with a HD freesat receiver.