Re: Loss of HD picture on V+ box
 

If you have a Samsung V+ box does it say HDTV on the front of the display when you select a HD channel?

Re: Loss of HD picture on V+ box
 

Thank you - and have you selected "HDMI1" as your input on your TV remote control?

Re: Loss of HD picture on V+ box
 

There is an absolute difference in SD and the channels HD counterpart, somewhere somehow you are setup wrong.......We need more info!!!

---------- Post added at 22:53 ---------- Previous post was at 22:45 ----------

So we are sure:

You go into settings and change source to HDMI and screen to 720i wide or 1080i wide press ok, then ok to confirm change, screen goes blank for a few seconds then asks you to press "TEXT" to confirm. Press "TEXT" to confirm.

You select "input/source" on TV (not virgin) remote and change to corresponding HDMI input that your V+ is connected to. If you have a scart connect at the same time disconnect this, if picture goes blank you are still on scart source.

Re: Loss of HD picture on V+ box
 

I may get shot down for this, but oftentimes I find that because the upscaling on the V+ is so good there isn't as huge a difference between the SD and HD channels as there would be between HD and SD from different sources.

Re: Loss of HD picture on V+ box
 

Absolutely agree. Also you will find that some programmes made in HD such as Lark Rise to Candleford have a soft image so the difference between SD and HD is less pronounced. The best channel to try is Eurosport where the SD is often so bad that the HD version really stands out, try tennis in HD the test is that you can set the net is resolved to its individual starnds.

Re: Loss of HD picture on V+ box
 

Arthur, would you say your SD picture is of a high standard?

I agree with savvy and arcimedes: the V+ does such a good job of upscaling the SD picture (with HDMI cobnnection) that often there is little or no noticeable difference on the equivalent HD channel.

Re: Loss of HD picture on V+ box
 

You need to make sure what you are watching in HD is actual HD and not upscaled, to do this just press "info" when watching a HD program and at the bottom of the info page it should have [HD] displayed like this, if not it's upscaled.

Re: Loss of HD picture on V+ box
 

Just read this on the VM information, that to get HD channels, you need them to be activated by VM at a cost.

BUT, l was advised that as l have a V+BOX WITH HD, then it would not cost anymore.

And as said in previous comment, everything was fine till a couple of days ago.:(

Re: Loss of HD picture on V+ box
 

When you go to a HD channel are you able to view it as if you are the HD has been activated :confused:

Re: Loss of HD picture on V+ box
 

When you view HD channels in your "TV Guide" are they in grey or white lettering?

Re: Loss of HD picture on V+ box
 

Example; We went to ESPN HD and it is in WHITE, but SKY SPORTS HD is GREY.

Re: Loss of HD picture on V+ box
 

Anything grey you don't receive because it's not in your subscription.

Re: Loss of HD picture on V+ box
 

OK, so you subscribe to ESPN HD, and not Sky Sports HD.

Do you have a SCART lead connected between the V+ and TV as well as the HDMI? Quite a lot of people think they are using HDMI but actually their TV uses the SCART in preference. Unplug the SCART to make sure.

And what display settings do you have selected on the V+?

Re: Loss of HD picture on V+ box
 

Are you absolutely that they were being transmitted as HD?

Re: Loss of HD picture on V+ box
 

This happened to me, My Sky Sports HD picture was flat, it turned out to be a my HDMI cable, changed it and bam, everything HD again :-)