Re: Upgrading to Tivo in 12 month contract
 

It depends on the deal you've gone for. Normally any TV install such as the V HD or V+ HD box would recontract only the TV service.

Bundles like VIP however, recontract all services even if you aren't having anything new installed on a service

Re: Upgrading to Tivo in 12 month contract
 

Your contract should only affect TV, unless you have made changes to the other services or changed to another bundle

Re: Upgrading to Tivo in 12 month contract
 

I am on VIP50 so I guess that explains why all the services are showing as 12 months.
Not a problem as I don't intend on going anywhere :-)

Re: Upgrading to Tivo in 12 month contract
 

why would having the tivo instigate a new 12 month contract as my services have not changed.

Re: Upgrading to Tivo in 12 month contract
 

As it is a new service been added.

Re: Upgrading to Tivo in 12 month contract
 

Because you have changed to a TiVo box which is a brand new service.

Re: Upgrading to Tivo in 12 month contract
 

Same reason adding a V+ HD or V HD box does. Because those are the rules Virgin have set

Re: Upgrading to Tivo in 12 month contract
 

It's an upgrade of service to TiVo, you will be paying a monthly extra sub of £3. It's a new tier of service.

Re: Upgrading to Tivo in 12 month contract
 

Also from the terms at the bottom of the page:

General: New 12-month minimum term contract applies. TiVo box remains property of Virgin Media. You must remain at least an XL TV customer for the duration of your new 12-month minimum term. At the end of the 12-month minimum term: (a) if you wish to keep your TiVo service, you will be charged the then applicable monthly TiVo fee; (b) if you do not wish to keep your TiVo service, certain functionality on your TiVo box will be disabled; (c) if you cease to be an XL TV customer, V+HD monthly fee may also apply on top of your TiVo monthly fee. All other services you take remain chargeable; only the monthly TiVo fee is waived. One TiVo box per account.

https://tivo.virginmedia.com/oneofthefirst/prereg

Re: Upgrading to Tivo in 12 month contract
 

no got that free for a year

Re: Upgrading to Tivo in 12 month contract
 

Even I had a new 12 month contract for TiVo when I got it.

Re: Upgrading to Tivo in 12 month contract
 

Five days ago i cancelled my virgin tv contract,just retained the B/B and phone,they allowed me to keep the VHD box i had in the bedroom,but picked up the V+ box that was used in the living room. Guess what? this morning i get a letter inviting me to a TIVO box free for the next 12 months as long as i retained the XL pack i was on! coincidence or what?

Re: Upgrading to Tivo in 12 month contract
 

what do you mean Even I you a V.I.P then :D

Re: Upgrading to Tivo in 12 month contract
 

As a member of VM staff. https://www.cableforum.co.uk/images/local/2012/07/9.gif

Re: Upgrading to Tivo in 12 month contract
 

So Virgin are waiving the cost for year, they aren't waiving the contract requirement

If anything would be even more of reason to ask to stay for a minimum term.