Originally Posted by Thyroid Help (Post 35085100)

I spoke to a lovely person on level 2 faults. She reformatted my box, and all is fine now. But as it's now been reformatted twice it's recommended it gets replaced so I have an engineer booked fir Tuesday. They are also replacing the box upstairs as it's sluggish, she suggested this as I was worried I would get a SA box after fighting so hard to get samsung before, and she said it shouldn't be sluggish and will replace both boxes...