Re: Virgin mobile on line account statement
 

Masque , thanks for the tip ,

Re: Virgin mobile on line account statement
 

I knew that I had an issue so I gave calling them a try, you have to wait but at least you eventually get an answer.

Re: Virgin mobile on line account statement
 

Masque
Its been my first time i have had any input to any forum but i have learnt a good lesson :1 / Know your subject , its easy to be misunderstood .
:2 / The truth is out there
:3 / Dont let life,s little irritiatons become major ones .

Re: Virgin mobile on line account statement
 

All that matters is the end result of any call so please let us know how you get on.;)

Re: Virgin mobile on line account statement
 

garry

In answer to your 2 questions i had the same problem with my htc wildfire

1 all new virgin mobile contracts are on a new system ( says customer services) and there are some issues with the balances

in my case the vm2vm calls are treated as standard and my data allowance has dropped 500kb when net counter says I have used 30MB

Virgin mobile IT team are still looking at the issue since 1 Aug

2 Battery use
- a) fully charge the battery with the phone on when fully charged remove the charger cable and switch off the phone
- b) replace the charger cable and fully charge again ) with phone switched off) when fully charged remove the cable and then re-insert the cable a third time and fully charge

I did this and my battery now lasts nearly 2 days instead of less than 1 day

also turn off all auto synching of accounts if you don't need them


trust this helps

Re: Virgin mobile on line account statement
 

Hi gallego1
Thanks for the info concerning my account on line problem , all I would have needed is a simple text message from Virgin mobile to solve the issue .
Battery problem , i have just gone in to your step by step account in solving this menacing issue , I will report straight back to you with the results asap
all the best Gary

Re: Virgin mobile on line account statement
 

Menacing is that a misprint, irritating possibly.;)

Re: Virgin mobile on line account statement
 

Masque
Your back! menacing, i have to rely on spell checker , and it passed ,that's good enough in my book !

Re: Virgin mobile on line account statement
 

If my mobile phone battery were to menace me then I would be worried.https://www.cableforum.co.uk/images/local/2012/04/8.gif

Re: Virgin mobile on line account statement
 

Looking from your location , where i come from South Yorkshire we get menaced on a regular basis, Did Liverpool get a good menacing last night at football

Re: Virgin mobile on line account statement
 

Not a football fan so do not actually care.:D

Re: Virgin mobile on line account statement
 

Glad to hear that , i was tring to make a topical coversation sound intresting, it failed , I myself have been learning to play the guitar , Thats better than football , Mind you the neighbours havent ask for any reqests.

Re: Virgin mobile on line account statement
 

As long as they do not want to do this to you.

https://www.cableforum.co.uk/images/...2010/08/24.jpg

Re: Virgin mobile on line account statement
 

That caricature is so uncanny its me ! Masque we seem to be going off the subject a little ,its a forum for people who have problems with their mobile phones and that, its all your fault not mine, you should know better ,working in the media environment my excuse is, Its all new to me this way of correspondence, and i am easily lead astray .

Re: Virgin mobile on line account statement
 

It is ok I quite often post cartoons or pics in various threads to alleviate the monotony.:D