Re: 20MB problems
 

Oi - what's with the meerkat? I've got dibs on that!!!

Anyway, there are a number of infrastructures glued together - Telewest, NTL, C&W and Virgin (new). The list might not be complete. The IP address you're issued from VM is registered to the original company - VM didn't need to change that because all the brands are under common ownership.

So that's your explanation.

Re: 20MB problems
 

OK mate i have removed my avatar now. I just found it on Google and just liked it so used it and thanks for the explanation

Re: 20MB problems
 

You didn't have to remove your avatar because of my stupid rant! But thanks anyway. Come up with one to wow us.

Re: 20MB problems
 

Plenty of avatars HERE;)

Re: 20MB problems
 

Still pants

https://www.cableforum.co.uk/images/...2010/01/59.png

---------- Post added at 21:52 ---------- Previous post was at 21:43 ----------

http://www.pingtest.net/result/8118042.png

Re: 20MB problems
 

woooo hoooo fixed i think, was capped to 2MB for a day, but im on second day of full bandwidth now.
https://www.cableforum.co.uk/images/...2010/01/53.png

thank you all for your thoughts and help especially seph who had to put up with my initial forays into forums and networking (although i still have mere-cat teeth marks from hijacking other people threads on VM forum)

communication is the key to success, especially with the great guys on newsgroups (windows livemail was a nightmare i would defo go for grabbit now) if that doesnt work i think asking for a free upgrade to 50MB might get the vans out the depot looking at the network.
anyway until i can find something else to moan about peace out !

Re: 20MB problems
 

I just got 50meg installed last week and all is well. I downloaded the latest Nvidia graphics drivers from Nvidia's website and had a file transfer rate of between 4.8 and 5.5 MB/sec on a 150 meg file so it was very quick.

Here is my speedtest result.

https://www.cableforum.co.uk/images/...2010/01/52.png

Re: 20MB problems
 

I'm on 20 Meg. Here's my speed test...LOL..or not

http://www.pingtest.net/result/8292579.png

Re: 20MB problems
 

That is a Pingtest result pigmoth.

Here is my pingtest result.

http://www.pingtest.net/result/8292788.png

Re: 20MB problems
 

Oh yeah, it was. Well, I think I still made my point ;)

Re: 20MB problems
 

here is my speedtest result also.

https://www.cableforum.co.uk/images/...2010/01/46.png

you need to contact VM and get the problem sorted

Re: 20MB problems
 

I have contacted them MANY times since I first a ping like this. After months of moaning, apparently they're looking into it but we will see,

Re: 20MB problems
 

retentions are the most effective, tell them you want out and they will begin to work for your 600 quid a year

Re: 20MB problems
 

Not in all cases as they can and do call your bluff.;)

Re: 20MB problems
 

oh i know yeah have caught me out a couple of times but when backed up with evidence of poor service there is very little else they can do if your service is not fit for purpose

---------- Post added at 23:10 ---------- Previous post was at 23:09 ----------

i was quite serious about leaving