Cable Forum - Cable Modem 250, works on usb but not on ethernet

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- Virgin Media Internet Service (https://www.cableforum.uk/board/forumdisplay.php?f=12)

- - Cable Modem 250, works on usb but not on ethernet (https://www.cableforum.uk/board/showthread.php?t=33657616)

Peter_

05-11-2009 22:44

Re: Cable Modem 250, works on usb but not on ethernet

[QUOTE=50420;34904708]

Quote:

Originally Posted by TOSH1 (Post 34904643)

"I contacted Virgin Media around 3 months ago and they asked me to use the usb to connect to the internet which I did.
"
but they insisted that it would not work because i do not have a network adaptor!!!!

QUOTE]

just a thought.....did they check with you that the network card drivers are installed..via system and device manager in the contol panel, that would explain why ethernet doesnt work

Depends who he talked to and I am not taking any bets.

TOSH1

07-11-2009 06:06

Re: Cable Modem 250, works on usb but not on ethernet

we checked that. the pc works at my brothers house on his ntl home 200 via thernet connection, so wouldn't hae thought it could be a network card driver issue. Even though Ntl the first time insisted that it was.

50420

07-11-2009 12:00

Re: Cable Modem 250, works on usb but not on ethernet

sounds to me that the ethernet port on the modem is the fault. are you able to take the modem to your brothers house and swap them over to check if the issue is the same, ie, the ethernet light not coming on. i'm not sure if you'd be able to browse the net or get any kind of connection using the modem at another address, but the enet light would still light up.

TOSH1

07-11-2009 20:12

Re: Cable Modem 250, works on usb but not on ethernet

I tried that today. The faulty 'modem' ethernet light did NOT come on. It's got to be the modem

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