Re: Promised refunds never given
 

Thanks for the offer. Think i'll wait a month and test it out though, see if the £10 appears. Still no e-mail.

Re: Promised refunds never given
 

Must say that the few refunds I have been offered over the many years I have been an NTL/VM customer have materialised on the next bill. Most (if not all) were due to the Prem Plus fiasco when VM took over NTL.