Cable Forum - Virgin launch Customer Forum

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Cable Forum (https://www.cableforum.uk/board/index.php)

- Virgin Media News Discussion (https://www.cableforum.uk/board/forumdisplay.php?f=10)

- - Virgin launch Customer Forum (https://www.cableforum.uk/board/showthread.php?t=33653937)

Kymmy

11-08-2009 17:23

Re: Virgin launch Customer Forum

Sirius...is this tin foil hat I bought from you enabling you to read my mind!!!!!

Sirius

11-08-2009 17:24

Re: Virgin launch Customer Forum

Quote:

Originally Posted by Kymmy (Post 34851889)

Sirius...is this tin foil hat I bought from you enabling you to read my mind!!!!!

Very much so. I will not mention what you did yesterday ;) :LOL:

joglynne

11-08-2009 17:30

Re: Virgin launch Customer Forum

I must admit my tin foil hat had me joining with a "slightly" different name to that I use here. If I need to post there as a customer I did not want to give VM a lead straight into my posts here.

Having said that it wouldn't take much for some one from here to suss out my name over there. :D

Kymmy

11-08-2009 17:35

Re: Virgin launch Customer Forum

Jo, you do relaise that your full name is publicly displayed on your profile over there :(

Ben B

11-08-2009 17:36

Re: Virgin launch Customer Forum

Quote:

Originally Posted by Kymmy (Post 34851896)

Jo, you do relaise that your full name is publicly displayed on your profile over there :(

Those fields are optional so only people can see Ben for me, which is my username

joglynne

11-08-2009 17:43

Re: Virgin launch Customer Forum

...and I'm just jo. :) well I am now, Cheers Kymmy. :D

Sirius

11-08-2009 17:45

Re: Virgin launch Customer Forum

Sorry but it is Tin foil hat time for me

Quote:

Information we collect

This is what we normally collect about you to help us provide you with our services, and improve them even more, where we can:

* Name, address, email, telephone number, payment details and service details
* Information on how you use our website to help us develop and improve our website, including details of your domain name and Internet Protocol (IP) address, operating system, browser version, cookie details, how long you stayed on a page, the route you took to navigate through the pages and the website that you visited prior to accessing our site.
* Other data, from time to time, to help us provide you with improved products and services, for example now and again we might ask you to fill in a questionnaire, just so you can let us know how we're doing.

So a definite no no for me if they are collecting all that info from me.

joglynne

11-08-2009 18:03

Re: Virgin launch Customer Forum

Quote:

Originally Posted by Sirius (Post 34851903)

Sorry but it is Tin foil hat time for me

So a definite no no for me if they are collecting all that info from me.

Now you have me worried.

As they already know my IP address and supply all my VM services what else could they find out about me that that they don't have access to already?

If they ever ask me to supply any information not linked to my accounts with them then it will be my choice whether I give it to them surely.

moaningmags

11-08-2009 18:04

Re: Virgin launch Customer Forum

OMG How stupid is it that it displays your IP address!!!

Phew I can only see mine, checked for yours jo but it didn't show.

BenMcr

11-08-2009 18:06

Re: Virgin launch Customer Forum

Quote:

Originally Posted by Sirius (Post 34851903)

Sorry but it is Tin foil hat time for me

So a definite no no for me if they are collecting all that info from me.

Quote:

Information on how you use our website to help us develop and improve our website, including details of your domain name and Internet Protocol (IP) address, operating system, browser version, cookie details, how long you stayed on a page, the route you took to navigate through the pages and the website that you visited prior to accessing our site.

Doesn't that information show up in all website logs anyway?

Sirius

11-08-2009 18:07

Re: Virgin launch Customer Forum

Quote:

Originally Posted by joglynne (Post 34851910)

I just dont like giving information to people for no reason. I dont like the fact that should i say something on there they dont like they COULD if they chose to find out who i am.

I dont think you have reason to worry but i do.

---------- Post added at 18:07 ---------- Previous post was at 18:07 ----------

Quote:

Originally Posted by BenMcr (Post 34851912)

Doesn't that information show up in all website logs anyway?

I have my reasons ;)

joglynne

11-08-2009 18:13

Re: Virgin launch Customer Forum

Quote:

Originally Posted by moaningmags (Post 34851911)

OMG How stupid is it that it displays your IP address!!!

Phew I can only see mine, checked for yours jo but it didn't show.

I can't even find my own. :D Can you tell me where to look please?

moaningmags

11-08-2009 18:14

Re: Virgin launch Customer Forum

On the main page bottom left it shows who is online, click view all.
It then gives a list of members, you're just above me :D

Click on your name or mine to show stats.

joglynne

11-08-2009 18:25

Re: Virgin launch Customer Forum

Quote:

Originally Posted by moaningmags (Post 34851921)

On the main page bottom left it shows who is online, click view all.
It then gives a list of members, you're just above me :D

Click on your name or mine to show stats.

Cheers, found it. :tu:

I understand your initial assumption as it looks as though your IP address is there for all to see. Bit of a silly way to display the profiles with no indication whether what is shown is for public view or whether other members would get an edited version.

Sir John Luke

11-08-2009 19:04

Re: Virgin launch Customer Forum

That's good. Just registered on the site. Clicked on the confirmation e-mail to confirm my e-mail address, and now I get a message saying I'm banned from the site! :confused:

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