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-   -   Virgin landline dead after number change (https://www.cableforum.uk/board/showthread.php?t=33653866)

irishguymcr 13-08-2009 11:26

Re: Virgin landline dead after number change
 
Just to let you know I got a callback this morning from a really nice guy from the CEO office and within 15 minutes my line was working ... result :-)

Druchii 13-08-2009 11:33

Re: Virgin landline dead after number change
 
Quote:

Originally Posted by irishguymcr (Post 34853153)
Just to let you know I got a callback this morning from a really nice guy from the CEO office and within 15 minutes my line was working ... result :-)

Result :)

Wonder what was wrong, after all 15 minutes and it's back on... Odd?

irishguymcr 13-08-2009 11:47

Re: Virgin landline dead after number change
 
I was told someone had done something to my account and this had caused the problem so now they are having an internal investigation to find out what happened and who caused it.

It's amazing what one email to the CEO can do to get a problem sorted out so fast.


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