Re: VM 2mb to get free 10 mb upgrade?
 

hi thanks for the heads up. I have 2 mb standalone and pay £10 pm, could i ring vm tommorrow and get m 10 mb fo £12 pm? or do i have to wait until may?

Re: VM 2mb to get free 10 mb upgrade?
 

You will have to wait until May

And you won't get the £2 increase until your £10 offer runs out

Re: VM 2mb to get free 10 mb upgrade?
 

By which time ,if I am correct, the price for 10mb bb will be the same as if you continued into a 2nd year of contract with the 2mb bb?


In which case, for those wishing to have at least a further 12 months contract with virginmedia, taking up the upgrade bundle offer of tv, phone and 10mb for £14 a month would save money, would it not?

Re: VM 2mb to get free 10 mb upgrade?
 

Not really as its £14 + £11 line rental = £25

Wheras BB M once any offers run out will be £20 from 1st May (or £21.25 on paper bills)

Re: VM 2mb to get free 10 mb upgrade?
 

Can anyone tell me what the difference (apart from £10) between a 2MB / 4MB -> 10MB upgrade and an existing 10MB connection?
Surely if downgraded to 4MB and was then upgraded I'd be better off per month?
I don't think VirginMedia got the marketing right here ....

Cheers

Re: VM 2mb to get free 10 mb upgrade?
 

I'm on BB M, TV XL, Phone M for £50/month paid by DD with ebilling at the moment. If I upgrade BB to L and agree to a new 12 month contract, will I end up paying £34.50 for first 3 months and £46/month thereafter plus £50 credit on my bill according to build your own bundle section of VM website? That would be a saving of £84.50(3x£11.50+£50) and £4/month and as the website says that the prices are the new ones(ie from 1st May 2009) that would include any suggested £2/month increase.

Re: VM 2mb to get free 10 mb upgrade?
 

No you won't - as you already have all 3 services you cannot order them as new online which you need to do to qualify for the £50 online order credit

Also as you already have XL tv you would not qualify for the 3 month TV reduction

You probably would be able to get the £46 bundle though

Re: VM 2mb to get free 10 mb upgrade?
 

I don't think you've got your information right either. There is no 4mb service and hasn't been for a while.. And there currently is no downspin option from BBI:L anyway.

Re: VM 2mb to get free 10 mb upgrade?
 

Contacted CS, they offered £1.50 extra for move to BB XL, but £7 extra for BB L which seems silly.

Put through to customer relations and was offered(didn't threaten to leave or anything like that, just asked for a bundle deal) £38.75/month(was £50) on an 'indefinite basis' moving from BB M to L. That's better than the deal for new customers. Upgrade to BB L was even done quickly whilst still on phone. Paying £11.25/month less for an improved service. Result.:)

Re: VM 2mb to get free 10 mb upgrade?
 

Sweet! :tu: Looks like you've managed to get a retention deal you lucky thing!

See, and people say that VM never give existing customers anything ;)