Re: Bristol probs?
 

The flash screen includes every modem up to the EPC2100 so covers all Motorola modems.

Re: Bristol probs?
 

Sadly it doesn't cover the EPC2100 rev1.
Which given it can't do 20meg is a bit daft.

Re: Bristol probs?
 

Plus you have to check one or more has not already been sent by our "friends", I think 11 is the record up to now, when calling for outage updates.

Re: Bristol probs?
 

Thanks all, i'm gonna try request again for another modem probs tomorrow morning. I'll let you know how it goes, i really hope they let me this time if like you say their swapping the oldies out.
Thank you again!
- KFK.

Re: Bristol probs?
 

Call at 8am ;)

Re: Bristol probs?
 

Exactly best time to get a UK agent.

Re: Bristol probs?
 

Hey guys, sorry for the lack of update. I've been havin' a case of the sniffles (manflu!) and not had a chance to contact VM yet. That being said, slowly my net has been returning to a more normal level, i hope this was just a one off thing but i'm still going to request a new modem and try to find out how oversubscribed my area is.
I'll let you know what happens :)
- KFK.

Re: Bristol probs?
 

Hi everyone :)
Just a small update to let you all know, after bangin' on to VM countless times i've now recieved a new modem and they have properly checked and repaired the problem with the network in my street.
Really annoying how all this took so long but! it has all been fixed now, i'm using the Ambit 256 Modem and getting a realiable 18/19 megs worth of connection, even seen it hit the actual 20meg mark -faints- :p:
So i just wanted to say thanks for all your help and pm's with my problems, kept me determined to make them fix it :D
- KFK.

My Speedtest Result:
http://speed.io/pics/1914/1307/speed.io.png
(Pretty much constantly) :)