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-   -   I should be on 20MB but doesn't this mean I'm limited to 10MB? (https://www.cableforum.uk/board/showthread.php?t=33640832)

whydoIneedatech 02-11-2008 22:30
Re: I should be on 20MB but doesn't this mean I'm limited to 10MB?
 
Quote:
Originally Posted by Tarantella (Post 34666626)
Glad that was sorted.:)




I'd be interested to know if the customer service people actually used the words. "You're on our list of people who are being throttled"

Doesnt quite sound right to me.

Is it a generic answer for people asking about their bandwidth? Did the person even check the details of the customers services before answering with that remark?
No its not quite right because the is no list.:)

TrustyChainsaw 06-11-2008 21:45
Re: I should be on 20MB but doesn't this mean I'm limited to 10MB?
 
Quote:
Originally Posted by Tarantella (Post 34666626)
Glad that was sorted.:)
I'd be interested to know if the customer service people actually used the words. "You're on our list of people who are being throttled"
They actually said my connection was currently 'capped'.

xspeedyx 07-11-2008 19:41
Re: I should be on 20MB but doesn't this mean I'm limited to 10MB?
 
Quote:
Originally Posted by TrustyChainsaw (Post 34670148)
They actually said my connection was currently 'capped'.
Which could have been STM'd or they was trying to fob you off


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