Re: Started as Proportional bills for a variable service?
 

they havent disclosed the IP address tho, just said he wasnt on a VM IP address and was using <deleted>

Re: Started as Proportional bills for a variable service?
 

I did not say I was getting Full speed, I said my connection was rock solid, but now we know you are a <deleted> customer and all these polls are you just stirring it because you had what you believe to be poor service from Virgin.

Be honest and admit your true agenda.

The are over 3 million Virgin broadband customers and a very low proportion of that figure actually go on Forums, the figure is probably way way less than the 5% that Virgin say get STMed.

Re: Started as Proportional bills for a variable service?
 

Do you know that because Rob told you that? :)

---------- Post added at 16:47 ---------- Previous post was at 16:45 ----------

I'm not going to comment on anything in particular, but any information shouldn't be disclosed. if that information isn't publically available, and in this case only available to the say webmaster or those with access to that information.

That's what privacy policies are there for :)

Re: Started as Proportional bills for a variable service?
 

It got posted above in the thread, I do not care if you are because many customers including possibly yourself get great service from <deleted> and I hope you are one, and I mean that.:)

Re: Started as Proportional bills for a variable service?
 

Thanks :)

Re: Started as Proportional bills for a variable service?
 

Does it matter what isp hes on? forums are to debate things not let someone distract the thread by deflecting the topic (especially a mod breaking privacy polices wth?) i agree with some points he makes and there will be probably more people in the future on different isps posting same as garyl just some people want to dismiss him as soon as he starts a topic most seem to work for vm in some capacity judging by replies.

Im off for tea and then the nightly 7-9pm packet loss, vm should be trying to retain some customers by having a full review of its broadband and policies or its just going to get worse especially in credit crunch times.

Re: Started as Proportional bills for a variable service?
 

It is good that Gary L posts on here because his views are from the other side of the fence if he is actually with <deleted> and therefore he can give a different perspective and even give people advice if they are thinking of swapping ISP.:)

Re: Started as Proportional bills for a variable service?
 

A serious question Gary, what is the context of your original post please?

Re: Started as Proportional bills for a variable service?
 

So as we are talking about Proportional bills, do you think I can get <deleted> to knock money off my bill as I only get 15Mb when they advertised a 24Mb service?

Re: Started as Proportional bills for a variable service?
 

I can agree with all of that. I can see why people have different opinions to the OP, but when they feel that they have to have a different view. and have a different view just for the sake of it :)

---------- Post added at 17:32 ---------- Previous post was at 17:30 ----------

We don't really know. we don't know if Rob was joking or not :)

I could do, but I don't. funny that :D

---------- Post added at 17:33 ---------- Previous post was at 17:32 ----------

It was a thread in virginmedia.feedback. I should have quoted it.

---------- Post added at 17:36 ---------- Previous post was at 17:33 ----------

No because that is the nature of ADSL as everyone knows it to be. I think they even say something along the lines of if your line supports the stated speeds.

they advertise an upto 24Mb, depending on line distance and condition. natural circumstances, not manually administered circumstances as done by Virgin.

Re: Started as Proportional bills for a variable service?
 

Thanks.

Re: Started as Proportional bills for a variable service?
 

From a Virgin advert:

"Speed of internet connection assumes components working at optimum speed and capacity. Both cable and ADSL broadband are affected by user volume"

Which is the cable of equivalent of the line distance disclaimer.

Should traffic managment not be seperate to line speed. If you download and you are not managed, you are more likely to get the advertised speed with Virgin than ADSL based ISPs

With what you are saying means that customers of ADSL based providers that traffic manage (such as BT) should get a proportional bill, it shouldn't be just directed at Virgin cable broadband

Re: Started as Proportional bills for a variable service?
 

I've edited some posts to remove reference to the specific ISP being used by Gary L. For those who became aware of it, please don't repeat it, unless he posts about it elsewhere.

Now let's please return to the topic ;)

Re: Started as Proportional bills for a variable service?
 

Don't know why you edited my posts. I am with Be* and was referring to my own ISP ;)

Re: Started as Proportional bills for a variable service?
 

From the same advert they said
The ASA said
They said that the ad breached CAP Code clauses 3.1 (Substantiation) and 7.1 (Truthfulness).

and even if we just look at the statement itself where they say that
That is what Virgin say, not what another ISP is saying. and I said that is all well and good about the speeds can be affected by user volume. but I'm saying not when they intentionally slow the speed. or overload the UBR intentionally.

That isn't a natural occurence, it is manually administered by Virgin.
that isn't covered in the ad. only the natural reasons and instances of why it can be slower than expected.