Cable Forum - No broadband connection after being reconnected

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- - No broadband connection after being reconnected (https://www.cableforum.uk/board/showthread.php?t=33639079)

Re: No broadband connection after being reconnected

Quote:

Originally Posted by clayts (Post 34645344)

Oh goodie, I'm in exactly the same boat as the OP (reconnected after failing to pay bill today). TV and phone back on within 2 hours (by 4pm today), BB stuffed, using 56K dial up, which is pants.

However, it's useful to know the information which has been imparted in this thread- I will ring up tomorrow and get them to send me a new modem. What a bizarre workround.... (yes, I'm ex-NTL)

Just sorry the OP had to go through all the pain to get to a resolution - but I'm genuinely grateful, anyway ;)

Modem swap is not required in each and every case. I have seen even brand new modems getting stuck. Call 151 and get your modem checked. :)

Re: No broadband connection after being reconnected

Hi Kazzie, your modem is online now.Please check the internet, in case of any problem do let me know. :-) Ennnjjjooyyyy...

Re: No broadband connection after being reconnected

Your right! She's back online!:D

Thank you so so much, you are a life saver and an angel!:angel:

Re: No broadband connection after being reconnected

You are welcome Kazzie. :-)

Re: No broadband connection after being reconnected

A thank you from me too - rang 151, they hit my modem and it's now all ticketty-boo again :)