Re: Virgin cable speed!
 

Hi Why

I installed spybot + updates & ran a scan. It found 3 problems: 1 adware entry = Zango.shoppingreport & 2 hitbox tracking cookies.

I will try the other links that you have suggested.

I have some additional information which might make some kind of sense to you. If I switch the router on without putting the comp on & leave it for half an hour (the usual time internet takes to slow down), I actually get high speeds for the half an hour before speed goes down. However, if I do the reverse (switch comp on first & wait for half an hour before switching router on), I get slow speed straight away.

Thanks

Libby

Re: Virgin cable speed!
 

I have asked one of the more technical members to have a look at this for you.

Re: Virgin cable speed!
 

Hi Why

Any luck with other tech members? I have phoned Virgin again & they are sending me a new router, but I don't think that's the problem.

Pretty please, HELP!!!!!!!!

Libby

Re: Virgin cable speed!
 

You should get a PM asking for contact details from the Tech.

Re: Virgin cable speed!
 

I'm sure this isn't the problem, but a while back my CMs dhcp service was offering a very very small MTU, some types of traffic couldn't get through it at all and others were just plain slow. (I first noticed something was wrong when I couldn't ssh through it).

Setting it manually and removing interface-mtu from the request list in dhclient fixed it.

This may be difficult to look at or set in your router.

Could be worth looking at though.

Re: Virgin cable speed!
 

Problem fixed - yyiiiippppppppeeeeeeeeee!!!!!!!

It was the network card, it must have been dodgy. Strange behaviour, I thought they either worked or didn't, but now we know.

Thank you to ev1 who has tried to help me especially WhydoI.

Libby

Re: Virgin cable speed!
 

Glad you got it sorted. People on here are very good.
If only more people had the sense (or knowledge) to ask on forums!

Re: Virgin cable speed!
 

Forums rule. CF is the king of forums. Glad u r sorted.