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-   -   When Trying to Access O2 Online Store.... (https://www.cableforum.uk/board/showthread.php?t=33638570)

bonzoe 22-09-2008 20:38

Re: When Trying to Access O2 Online Store....
 
Link still working here

madzo2008 22-09-2008 20:43

Re: When Trying to Access O2 Online Store....
 
I have been having the problem for weeks but it works on my work pc no problem.

Regarding DNS settings on my router i have set up static DNS to connect to the PS3 on DNS 1 and 2. Regarding your second question Bonzoe I dont know how to check that

This is the following i can change in the that are around the DNS:

DHCP Server: Enables
Starting IP Address.xxx.xxx.x.xxx
Maximum Number of DHCP Users: 50
Client Lease Time: 0
Static DNS 1: 19x.xxx.x.xxx
Static DNS 2: 19x.xxx.x.xxx
Static DNS 3: Blank
WINS: 0

bonzoe 22-09-2008 20:52

Re: When Trying to Access O2 Online Store....
 
Your DNS on the router should normally point to your ISP DNS server (194.168.8.100 for VM cable).

PC DNS is found by going to command prompt, then typing "ipconfig /all" and in my setup this points to the IP of my router.

madzo2008 22-09-2008 20:59

Re: When Trying to Access O2 Online Store....
 
I have vista and that ipconfig is different from what it was on XP. but that address is the same address for my Static DNS 2

bonzoe 22-09-2008 21:04

Re: When Trying to Access O2 Online Store....
 
I don't understand why you have DNS pointing to PS3 (Playstation?) Try setting up IPs for DNS as I suggested above, i.e. on router to point to your ISP DNS server and on PC to point to router IP.

If that doesn't work, I'm out of ideas, I am just assuming the your router has a similar requirement to mine, but I am not familiar with Linksys routers.

Good luck.

madzo2008 22-09-2008 21:59

Re: When Trying to Access O2 Online Store....
 
Quote:

Originally Posted by bonzoe (Post 34641243)
I don't understand why you have DNS pointing to PS3 (Playstation?) Try setting up IPs for DNS as I suggested above, i.e. on router to point to your ISP DNS server and on PC to point to router IP.

If that doesn't work, I'm out of ideas, I am just assuming the your router has a similar requirement to mine, but I am not familiar with Linksys routers.

Good luck.

Ive changed the static DNS to the PS3 but after that I dont know how to do that. Heres a screenshot of the first page I see when I log into my router - click on thumbnail(some details have been removed)

[img]Download Failed (1)[/img]

Hopefully that will help someone tell me what to do.

haydnwalker 23-09-2008 10:02

Re: When Trying to Access O2 Online Store....
 
Change your static DNS1 on the router to the VM one and static DNS2 to an OpenDNS server (eg 208.67.222.222). WHY did you change the static dns to the PS3's IP address? That doesn't make much sense and could be why you're having the problem.

bonzoe 23-09-2008 10:10

Re: When Trying to Access O2 Online Store....
 
Totally agree with haydnwalker, but just wonder if madzo2008 knows how to follow this through. He also needs to get his PCs set up so that DNS points to IP of router (as I suggested earlier).

haydnwalker 23-09-2008 10:20

Re: When Trying to Access O2 Online Store....
 
Yes... all PCs need changing to request a DHCP DNS address from the router. I presume the OP knows how to change these as he/she has already managed to change to static DNS addresses on the router and changed it to the PS3.

madzo2008 23-09-2008 23:29

Re: When Trying to Access O2 Online Store....
 
Changed the DNS1 & 2 to what I was told, how do I get the PC set up so that DNS points to the IP of the router??

I also had DMZ enabled for the PS3 as well.

But after changing the 2 DNS still wouldnt work

bonzoe 24-09-2008 10:00

Re: When Trying to Access O2 Online Store....
 
That depends on which OS you are using on the PCs, so let us know.

Have a look here, see if it helps http://www.cableforum.co.uk/board/80...xy-server.html

madzo2008 25-09-2008 22:48

Re: When Trying to Access O2 Online Store....
 
Quote:

Originally Posted by bonzoe (Post 34641956)
That depends on which OS you are using on the PCs, so let us know.

Have a look here, see if it helps http://www.cableforum.co.uk/board/80...xy-server.html

I am using Windows Vista. Only have one PC

bonzoe 26-09-2008 10:46

Re: When Trying to Access O2 Online Store....
 
It is similar to XP
Control panel - Network connections - Local area connection - Internet Protocol V4 - Properties - select "Use the following DNS server address" and Enter the IP of your Router.

To be on safe side, repaet for IP V6.

The above applies to a wired connection, but I expect that wireless will be similar.

I have checked the above link which I gave and the procedure is basically the same, certainly enough info there to set up DNS on Vista I would have thought.

whydoIneedatech 26-09-2008 12:13

Re: When Trying to Access O2 Online Store....
 
Quote:

Originally Posted by bonzoe (Post 34643140)
It is similar to XP
Control panel - Network connections - Local area connection - Internet Protocol V4 - Properties - select "Use the following DNS server address" and Enter the IP of your Router.

To be on safe side, repaet for IP V6.

The above applies to a wired connection, but I expect that wireless will be similar.

I have checked the above link which I gave and the procedure is basically the same, certainly enough info there to set up DNS on Vista I would have thought.

Much safer to take the tick out of IPV6 as it uses hexadecimal IP's.

James.L 30-03-2009 19:42

Re: When Trying to Access O2 Online Store....
 
SOLUTION

O2 thinks that you are outside the UK. Try accessing BBC iPlayer (http://bbc.co.uk/iplayer) to see whether you can access a video there or not. If not then your service provider gives you a NON-UK IP address.

If you're in the UK with a UK IP address then you shouldn't get the 'Not found' error.


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