Re: Introduce a friend and get £50 pound each of your bills code
 

No they shouldn't volunteer any information about the account. At all

Re: Introduce a friend and get £50 pound each of your bills code
 

Many thanks!

Re: Introduce a friend and get £50 pound each of your bills code
 

Hi for a full referral we need Both the new and existing customers name, full address and at least 1 contact number...

You will be asked to agree to a disclaimer that states you have your friends permission to give out their details.

Re: Introduce a friend and get £50 pound each of your bills code
 

That is only needed if the existing customer gives the details to Customer Care for the Refer a Friend sales callback

If your friend goes straight to sales, they don't need to give as much information

Re: Introduce a friend and get £50 pound each of your bills code
 

Which has resulted in many unappilied credits or cmc having to dig deeper to check the referall

Re: Introduce a friend and get £50 pound each of your bills code
 

I know that, but it all depends on how comfortable you are giving information out

Re: Introduce a friend and get £50 pound each of your bills code
 

What you mean about that?

Re: Introduce a friend and get £50 pound each of your bills code
 

If they are a friend then they should have most of the information anyway barring the account number.

Re: Introduce a friend and get £50 pound each of your bills code
 

Ok.

Re: Introduce a friend and get £50 pound each of your bills code
 

I think that the customer must sign up for at least 2 products to qualify for the £50.

Re: Introduce a friend and get £50 pound each of your bills code
 

Only excluded products are standalone broadband and tv. if you just have a VM phone line it is fine

Re: Introduce a friend and get £50 pound each of your bills code
 

I wonder why standalone phone is fine! ;)

Re: Introduce a friend and get £50 pound each of your bills code
 

I have just done this i phoned sales direct i said i want to take advantage of this £50 offer. They said ok and asked for account number. I gave them my account number then gave them the postcode of my parents house who want broadband and they are on expensive talk talk phone service (never heared of) The sales operator said i will put £50 credit on your bill i then put my parents on they will be getting XL phone and M broadband it actualy turned out my parents had an old account left on with £26 credit left on there from where they had telewest some 14 years ago.

I do think this is a good offer and could help cable get some old customers back with cheap starter bills.

Re: Introduce a friend and get £50 pound each of your bills code
 

Unlikely...i could almost guarantee that the £50 credit won't be on the first bill.

Second bill is the most likely bet...

Re: Introduce a friend and get £50 pound each of your bills code
 

I forgot to tell Virgin when signign up about a referral, can i do this now? a week later?