Re: Throwing the cable over the roof.
 

WRONG!

If anything went wrong the installer would be to blame!

VM do not employ their own installers, all installs are done through contractors that will charge their workers for putting right any damage.
I would not throw a cable over the roof because we are not allowed to do it anymore, simple as.
Not only is there a H&S risk involved there is also a heightened risk of damage to the cable from wear and tear due to excessive heat from the sun and friction when the cable moves in the wind.
Regardless of the attitude the installer was right to say no.

If you want to get it done your way i would drill all the holes, clear plenty of space along the route and get them out again.

Re: Throwing the cable over the roof.
 

Easy solution lie to VM

1) Get the cable and connectors needed and install it don’t have to go through the wall just go though the loft if needed see if a Ariel installer will do it doesn’t have to touch VM stuff


2) Call VM and ask for a self install if they argue tell them the connection is in place don’t tell them you did it.


3) If it plays up at any point and the tech asks why it doesn’t have there connectors tell them it was like it when you moved in.

Re: Throwing the cable over the roof.
 

Am I right in thinking you just want Broadband installed? If so, why don't you just have it installed in the front room, get a router, and go wireless/homeplug from there? Job done me thinks...

Re: Throwing the cable over the roof.
 

No installer should throw a cable over the roof unless they have permisson of the insatll manger and there is no other way .In this area they go through the loft all the techs have 3 tier ladders and have the safety equipment to up them it must be different for each area :)

Re: Throwing the cable over the roof.
 

Ok, Ok.. So I didn't know VM's installers were contractors.
Don't have a kitten over it.

Re: Throwing the cable over the roof.
 

Is that mornington crescent NG16?

Re: Throwing the cable over the roof.
 

No, ISAHAC R4

Re: Throwing the cable over the roof.
 

As an engineer we DO NOT throw cables over roofs . we are not sky.
We do have a national field standards guide to abide by and it includes not throwing cable over roofs.

Re: Throwing the cable over the roof.
 

1. Thanks for the clarification

2. :welcome: to the site :)

Re: Throwing the cable over the roof.
 

its RG6..couple of points here..firstly the cable would need weighting if it was thrown from the floor,and theres no guarantee (as mentioned previously)that it wouldnt cause any damage. secondly..and more importantly..the reason we dont go over the roof is that its very hard to fix the cable,so as a consequence it will blow about in the wind,eventually wearing away on the ridge tiles.who then would pay to replace it?? ;)

Re: Throwing the cable over the roof.
 

I'm just about to get NTL/Telewest business broadband and phone installed, and want it to be installed in the attic, which is a home office.

Reading here where one posted mentioned that the highest an installation engineer will go is 2 metres, that would seem to preclude takign the cable up from the external box to the eaves of the house (it's a standard 2 floor house). However I have read other people mentioned they will run a cable through the attic to get to the other side of a property.

I had an issue with Sky when I wanted their dish put on to a vent stack at that back of the house which is at the lower edge of the roof. The engeineer refused. When calling Sky they had to send out what they call their special heights team.

Hopefully this won't be an issue as since this is a new install and a business account they are doign a survey before the actual install.

I wonder if people think installing into the attic should be OK and they'll go up that far?

Lastly does the phone line have a seperate cable from the green box or does it come in on the same coax and get split off?