Re: thanks a lot virgin
 

You don't need a credit card to pay .. you can pay cash at most corner shops!
Work out how much your payment is short and do it that way ...

Re: thanks a lot virgin
 

no spondoolies till tomorrow 9am - i'll phone virgin

Re: thanks a lot virgin
 

cancel the dd at ur bank to stop any bank charges then just pay on the actual bill they send out at a paypoint. then phone them up to reinstate the dd for the following month

Re: thanks a lot virgin
 

thanks to everyone that replied,i think it may be alright now as long as virgin do no put the late payment on untill the next bill.At the bank i was told the DD has not been cancelled and apparently virgin have to try and take the money for another 7 days.So now the money is in the bank to cover the bill.Not going into details but the internet is all i've got so i may have panicked a touch.Many thanks to you all and virgin aswell.

Re: thanks a lot virgin
 

or so i thought!''thedon'' it looks as though you and others were right,i'm being told one thing by the bank and another by cs.I'm now told a bill will be sent out to pay at a paypoint and then i'm told i phone virgin back up to start the DD again.I'm now hoping that my services are not cut off before the bill arrives thru the post,is paid and then the new DD is set up.

Re: thanks a lot virgin
 

Thought so. If the bank charges are excessive, claim them back.

Re: thanks a lot virgin
 

Yeah VM never attempt to recollect direct debits that get refused, they just cancel it straight away. They wont usually cut your service until your account hasn't been paid for at least a month, it definitely shouldn't happen before you get the bill.

If you have a debit or credit card you can just call them and make a payment off that and set up the direct debit at the same time, and then you won't have to worry about it.