Re: New User - Appaling Speeds
 

it's -t :)

Re: New User - Appaling Speeds
 

They both do the same thing ;)

Re: New User - Appaling Speeds
 

Fair enough :) Never used the forward slash...

Anyway, here are the results of my speedtest from around midnight... (This is from my wireless connection)

And the ping results

Ping seems fine (at the moment) and this is the speedtest done just after the ping

https://www.cableforum.co.uk/images/local/2008/05/1.png

---------- Post added at 18:39 ---------- Previous post was at 18:30 ----------

And does this information help at all?

Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 2
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : 2.5 dBmV
Downstream SNR : 41.1 dB

Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 4
Upstream Frequency : 37500000 Hz
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 39.0 dBmV
Upstream Mini-Slot Size : 2

Re: New User - Appaling Speeds
 

Try this: http://www.virginmedia.com/help/20mb...timisation.php

The 20Mb service does fluctuate dramatically - this is normal. If you want a consistent speed downgrade to the 4Mb service or wait 'till they roll out the 50Mb service (the technology for 50Mb speeds should mean greater stability for 20Mb customers).

Re: New User - Appaling Speeds
 

I would get onto Virgin. My mate had the same kind of problem as you and a new modem sorted it out, it's possible it might be that, or over congestion.

Re: New User - Appaling Speeds
 

I though over-congestion didn't affect cable?

Re: New User - Appaling Speeds
 

It does if you overload the UBR.

Re: New User - Appaling Speeds
 

Your power levels appear to be within the normal range for your service, does not appear to anything wrong with the above posting.

Re: New User - Appaling Speeds
 

I have sent an E-mail to support with all of the above information. The only thing I couldn't provide was a tracert as I think my firewall is blocking this. Too early for me to bother investigating. There should be enough info already to provoke a response.

Re: New User - Appaling Speeds
 

I have the same router and wireless kit as yourself the wireless isnt that good im afraid, you will be much better off using the ethernet connection with it rather than wireless adapter if you can.

Re: New User - Appaling Speeds
 

Obviously I would prefer to do this however, I don't want wires trailing around my house. I am currently looking into a way that I can do this with minimum disruption.

Re: New User - Appaling Speeds
 

It seems to me as a non-cable user that you are experience a combination of factors including (but not limited to):

1) Fluctuating speed from the cable service (possible overloaded UBR)
2) Poor Wireless signal strength

I would suggest that you try an alternative router maybe a MIMO one or a Draft N router that can punch up the signal strength and throughput, combine that with a decent wireless receiver preferably and PCMCIA one for a laptop or a PCI one for desktop and you should see a distinct improvement in the connection speed and stability.

Also work your way through all the available wireless channel's one by one testing the speed a few times on each channel to see which offers the best stability, also try and minimise the number of walls between the router and the machine receiving the wireless.

Re: New User - Appaling Speeds
 

It seems that my speeds have improved somewhat. Basically I am at a point where I am not too worried if at times I am getting a slower speed - it is mainly when I want to go online with my XBox.

I already have a Draft N Router and Draft N USB Device (the PCI that I bought wouldn't install properly for some reason).

If I could move either my router or the machine then I would already have done this. The fact that the speeds fluctuated when connected directly to the modem means that there is absolutely nothing wrong with anything else - walls, routers, distance, wireless devices, channels etc.

Since I do receive decent speeds at varying times means that Virgin basically don't seem interseted in helping me much more than they have done.

So, I am happy to live with the speeds as I am at work most of the time anyway and have for most of the time had few online issues - only a couple of times when I couldn't get a decent connection effected me.