Re: 20mb users...what is your speed right now
 

Got 23456 KBps this morning might have gone higher will have to check my speedtest stats, my friend has seen higher on his Virgin Media connection. I am suprised cable allows us to do this. However i cannot drown in the speed untill my new LAN is working, my router has a dodgy WAN port and is sticking at 10MBPS totally throttling my speed =[

However directly connected to modem i achieve the lovely 20MB speeds w000t! Oh and my homeplugs are also limiting my speed, which is odd as they stream HD media to my TV perfectly.

Anyway, just posting as a happy customer wishing VM would sort out their speeds for everyone =]

And as a side note, i hope to be upping to the 50MEG package when it is finally offered, as for the outcome i can only hope it will reflect the service i am currently getting.

Re: 20mb users...what is your speed right now
 

Since november of last yr ive not been able to get more than 4mb from my 20mb connection untill around 6am when it will pick up to about 14mb untill around 11am then it returns to 1 - 4 mb.
rite now this is the speed im getting.

Sat, 22 Mar 2008 23:48:57 UTC

Test 1: 1024K took 4246 ms = 241.2 KB/sec, approx 1987 Kbps, 1.94 Mbps
Test 2: 1024K took 3122 ms = 328 KB/sec, approx 2703 Kbps, 2.64 Mbps
Test 3: 1024K took 3367 ms = 304.1 KB/sec, approx 2506 Kbps, 2.45 Mbps
Test 4: 2048K took 9004 ms = 227.5 KB/sec, approx 1875 Kbps, 1.83 Mbps

Overall Average Speed = approx 2268 Kbps, 2.22 Mbps


Sun, 23 Mar 2008 00:06:07 UTC

Test 1: 1024K took 3906 ms = 262.2 KB/sec, approx 2161 Kbps, 2.11 Mbps
Test 2: 1024K took 4123 ms = 248.4 KB/sec, approx 2047 Kbps, 2 Mbps
Test 3: 1024K took 3903 ms = 262.4 KB/sec, approx 2162 Kbps, 2.11 Mbps
Test 4: 2048K took 7326 ms = 279.6 KB/sec, approx 2304 Kbps, 2.25 Mbps

Overall Average Speed = approx 2169 Kbps, 2.12 Mbps

I have pages of speed tests like this printed out going back as far as nov.
ive phoned cs an bs and had 3 engineers sent out all said they cant find anything wrong an one even suggested that virgin are traffic shapping people out side of 4-9pm although virgin deny this but they state there are no problems in my area an there are no problems with connection but are still unable to offer an explination as to why i cant get more than 4mb from mid day untill 6am.
So im passing the matter to a solicitor, maybe he can get virgin to explain

Re: 20mb users...what is your speed right now
 

Sun, 23 Mar 2008 00:11:53 UTC

Test 1: 1024K took 453 ms = 2260.5 KB/sec, approx 18627 Kbps, 18.19 Mbps
Test 2: 1024K took 579 ms = 1768.6 KB/sec, approx 14573 Kbps, 14.23 Mbps
Test 3: 1024K took 453 ms = 2260.5 KB/sec, approx 18627 Kbps, 18.19 Mbps
Test 4: 2048K took 1093 ms = 1873.7 KB/sec, approx 15439 Kbps, 15.08 Mbps

Overall Average Speed = approx 16817 Kbps, 16.42 Mbps


Husband currently playing WOW and d/l.

Re: 20mb users...what is your speed right now
 

(You know that people have reported totally incorrect results with that speedtest -- especially with 20Mb connections?)

Before you make the legal jump, I'd seriously urge you to do the tests that TS want and report the results via the newsgroup. What do you have to lose? Maybe 30 minutes?

The next time your connection speed drops dramatically for more than a few minutes, connect your pc straight to your cable modem, by-passing any router and check the speed again by downloading multiple files (see below).

If your speed is still terrible, then collect the following information (courtesy of Annie's excellent Broadband FAQ):

* Your netstat -a (see Q05 )
* Your total download speed from 4 simultaneous file downloads (as outlined in Q02)
* Ping to www.bbc.co.uk (see Q06)
* Two trace routes to www.bbc.co.uk (see Q06)
* Your modem logs and signal levels (see Q07)
* And a good description of your exact issue
* Your alias - The part of your email address before the @ symbol, this is so support can identify your account details on their system. ie. if your email is fredbloggs@blueyonder.co.uk or fredbloggs@ntlworld.com then fredbloggs is what is required

If you've not already setup access to newsgroups, you'll find a guide here.
And VM's Tech Support group is 'virginmedia.support.broadband.cable' on news.virginmedia.com or text.news.virginmedia.com.

hth

Re: 20mb users...what is your speed right now
 

I usually find 'Speedtest.net' to be fairly acurate, anyway I posted this in the newsgroups and got a not very satisfying reply:-

Last few weeks have been nightmarish, 20mb speed is slower than my
previous 4mb.

Mornings at 8.30 seems ok, tested at :- http://nettest.virginm.net/ 2.46 mb excellent speed, would download 1gig test iso in around 16 mins.
one thirty in the afternoon and the same testfiles max out at 359kbps

speedtest.net also reports 3223kb/sec and gets steadily slower as the day
goes on, trying to surf in the evenings is absolutely chronic.

4pm nettest iso test file 126kb/sec

Ping to Virginmedia and Tracert to BBC as follows:-
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Phil>ping www.virginmedia.com
Pinging www.virginmedia.com [212.250.162.12] with 32 bytes of data:
Reply from 212.250.162.12: bytes=32 time=48ms TTL=121
Reply from 212.250.162.12: bytes=32 time=44ms TTL=121
Reply from 212.250.162.12: bytes=32 time=45ms TTL=121
Reply from 212.250.162.12: bytes=32 time=42ms TTL=121
Ping statistics for 212.250.162.12:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 48ms, Average = 44ms

C:\Documents and Settings\Phil>

Tracing route to www.bbc.com [212.58.253.70]
over a maximum of 30 hops:
1 67 ms 87 ms 67 ms 10.87.80.1
2 75 ms * 79 ms oldh-t2cam1-a-v128.inet.ntl.com [80.5.165.29]
3 68 ms 58 ms 58 ms oldh-dpim1-5-coc-1-gw.service.virginmedia.net [62.252.192.181]
4 * 55 ms 61 ms man-bb-a-as0-0.inet.ntl.com [213.105.175.1]
5 54 ms * 60 ms gfd-bb-b-so-200-0.inet.ntl.com [62.252.192.94]
6 70 ms 81 ms 69 ms redb-ic-1-as0-0.inet.ntl.com [62.253.185.78]
7 64 ms 80 ms 77 ms 212.58.238.189
8 61 ms 75 ms 62 ms 212.58.238.133
9 57 ms 94 ms 79 ms te12-1.hsw0.cwwtf.bbc.co.uk [212.58.239.222]
10 58 ms 57 ms 79 ms www1.cwwtf.bbc.co.uk [212.58.253.70]

Trace complete.
C:\Documents and Settings\Phil>

is there something amiss?

Thanks Phil.

Re: 20mb users...what is your speed right now
 

what sort of reply did you want? they have found out what your problem is. i.e oversubscription and given you a relief date.
Theres nothing else they can do...

Re: 20mb users...what is your speed right now
 

:LOL:

The poster probably wants it fixed yesterday ;)

Lets face it, they took 5 months to fix mine, So i don't think 1 months wait is that bad. When they did fix it this is what i get now.

Sun, 23 Mar 2008 08:59:33 GMT

Test 1: 1024K took 422 ms = 2426.5 KB/sec, approx 19994 Kbps, 19.53 Mbps
Test 2: 1024K took 423 ms = 2420.8 KB/sec, approx 19947 Kbps, 19.48 Mbps
Test 3: 1024K took 459 ms = 2230.9 KB/sec, approx 18383 Kbps, 17.95 Mbps
Test 4: 2048K took 881 ms = 2324.6 KB/sec, approx 19155 Kbps, 18.71 Mbps

Overall Average Speed = approx 19370 Kbps, 18.92 Mbps


To repeat this test from the source server click here.

Re: 20mb users...what is your speed right now
 

It might not be very satisfying to you, Largerme. But a response like that could save CountBathory a decent sum in wasted legal fees...

:shocked:

And I'm very pleased that you got an answer to your query without too much hassle or speaking to someone who didn't seem to understand your problem or it costing you anything. Even if it wasn't the answer you wanted!

:)

With a bit of luck, other folk will follow your example and bankrupt the "support" premium phone line before they shut it down!

Re: 20mb users...what is your speed right now
 

Connection is not in use by anything at the moment and i'm on a 20Mb connection...
Sun, 23 Mar 2008 11:15:57 GMT

Test 1: 1024K took 3846 ms = 266.3 KB/sec, approx 2194 Kbps, 2.14 Mbps
Test 2: 1024K took 2887 ms = 354.7 KB/sec, approx 2923 Kbps, 2.85 Mbps
Test 3: 1024K took 3323 ms = 308.2 KB/sec, approx 2540 Kbps, 2.48 Mbps
Test 4: 2048K took 6913 ms = 296.3 KB/sec, approx 2442 Kbps, 2.38 Mbps

Overall Average Speed = approx 2525 Kbps, 2.46 MbpsSun, 23 Mar 2008 11:16:56 GMT
1st 128K took 436 ms = 300624 Bytes/sec = approx 2501 kbits/sec
2nd 128K took 1219 ms = 107524 Bytes/sec = approx 895 kbits/sec
3rd 128K took 444 ms = 295207 Bytes/sec = approx 2456 kbits/sec
4th 128K took 468 ms = 280068 Bytes/sec = approx 2330 kbits/sec
Also lagging like mad in games.

Re: 20mb users...what is your speed right now
 

No not yesterday, three weeks ago maybe:D

Problem is they always say next month, I have seen people on the newsgroups asking why the supposed update is still not finished 2/3 months later.
'This date is subject to change' dosen't give you much confidence.

Re: 20mb users...what is your speed right now
 

im currently getting 20.3meg from giganews

Re: 20mb users...what is your speed right now
 

I'm currently getting just over 300k/s from giganews.

Re: 20mb users...what is your speed right now
 

Sun, 23 Mar 2008 12:36:14 GMT

Test 1: 1024K took 450 ms = 2275.6 KB/sec, approx 18751 Kbps, 18.31 Mbps
Test 2: 1024K took 428 ms = 2392.5 KB/sec, approx 19714 Kbps, 19.25 Mbps
Test 3: 1024K took 447 ms = 2290.8 KB/sec, approx 18876 Kbps, 18.43 Mbps
Test 4: 2048K took 878 ms = 2332.6 KB/sec, approx 19221 Kbps, 18.77 Mbps

Overall Average Speed = approx 19141 Kbps, 18.69 Mbps


To repeat this test from the source server click here.


and thats with streaming radio at the same time.

It hasnt always been like this though, a couple of months ago i would be lucky to get 5mbps on a sunday