Originally Posted by webcrawler2050
(Post 34496649)
Well, this is a little long so bear with it.
We used to have normal every day SKY - been wanting Sky + for months & months, I have never had the spare cash though.
So we moved into our new property and as I was mooching around the house, in the attic I saw a silver box, thought it was a dvd player, but it turned out to be a SKY + box - thought to my wahoo - lucky git!
So I plugged it in, rang sky and they confirmed I could use the box, they just wanted serial number etc. So - they activated it, said the Live service would be on in 4 hours. 6 Hours later it's not, so I rang back, its now around 4:30PM - they said, the signal hadn't been sent so they sent it, again they repeated wait for hours. So I did - still nothing, I was a little miffed and tired as it was 23:45 - I rang expecting to get "Sorry we are closed" but I got an answer, wowzers, the women said, theres a debt on your account. I said WHAT! no there isnt, its all paid as it should be, checked my statements to be sure. They confirmed it was for movies, I said, we havn't had any movies since December, it was £105.00 so I was a little shocked and annoyed.
Anywho after establishing they confirmed - our old sky box hadn't called the system back to confirm our purchases - they said it was our phone line, I said it was the box.
Anywho the women demanded payment now, I said jog on, dont get paid for a few days yet.. She said I can't put your sky+ on until the bill is paid, I said, it will be paid on the 28th - kicked off a little and she went away and said, "Ill see what I can do"
Anywho - she came back and said, Ive found a work around. I said, loverly apologised for snapping and said also thanks for the help especially at this time of the night.
So I will be switching to V+ whne my contract is up. Seems a better service anywho!
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