Re: Half Price Offer Continues
 

If thats the case then maybe your better waitng for the double discount sale, but beware it must end this weekend:)

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yes but HERE and in internal briefings it states

Customers taking VIP or VIP Complete will only pay Standard Installation (£30). This applies to all additional V+ boxes as well

Then on the page for the V+ pricing changes HERE it says

On a VIP package?
Although, you will still see a £10 charge on your VIP bill, the price you pay for your service won’t change – it’s already fantastic value! This also applies to additional V+ on a VIP account

Re: Half Price Offer Continues
 

I'm very tempted but I'm a little suspicious.

What is the reasoning, do you think, behind this undoubtedly good offer.
Are they getting rid of old tech boxes with the view of bringing in new ones in the near future?

I've seen a lot of comments saying the current V+ boxes are based on (relatively) old technology and are not very reliable. Is this just a way of reducing stock?

If a box with better performance is on the horizon then I'll probably hold off on it.

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I don't see a new box on the horizon.

Evidence from the US (and Sky) shows that PVRs reduce churn significantly, meaning that while they may be taking a hit on the box/installation the chances of those subscribers then leaving after 12 months is a lot less meaning in the long term it is good business.

Similarly with ITV and Channel 4 launching HD channels relying on ad revenue the fact Virgin Media have a user base out there might mean they absorb some of the costs.

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Thanks for your reply jfman.

It certainly makes sense. I might investigate further (need a HDTV first though).

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tried to get another v+ box today as i recently got myself a 40 inch sony bravia 1080p tv.

Was fed the line "Due to V+ boxes being so popular, it is limited to 1 per household", why?
i was willing to pay the 150, or 75 quid charge. my samsung box looks terrible on my TV, and the other box isnt mine, my parents use it to record stuff on their standard definition tv. Yet i see here that Virgin are allowing others to have more than 1 V+ box, so whats up with that?

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I wasnt arguing about the V+ on VIP, I was just stating that I managed to get it for £75 with no monthly fee.

What I was talking about mainly was how the instalation cost would go on the bill or charged in advanced. Know where to the customer (as far as Im aware) does it say it HAS to be charged in advanced. It just says "Payment may be required in advance."

---------- Post added at 18:53 ---------- Previous post was at 18:51 ----------

Are you talking personally or do you mean for the V+? If for the V+ then there is more to the box than the HD side, all though Im guessing you do know this.

---------- Post added at 18:55 ---------- Previous post was at 18:53 ----------

Most likely in your area, there is a back log of people wanting the V+ with the offer they have on. Hence, they wont have enough to go around so they have to limit it to 1 per person.

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Yes but it can't be done. As I've just posted, with VIP you can only be charged £30 install fee for additional V+ boxes and then it has to increase your bill by £10 per month if it is the second V+

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But it has been done, now just have to wait for the bill, But we double checked on the phone at the time and it was done.

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Seriously I do hope it does work, but I don't think it will

Can you post how it is shown on your bill when you get it?

Thanks

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Sure.

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Wonder if there's any chance of getting a £75 V+ on the Loyalty discount TV:XL, BB:M, Phone:M deal - the old (C&W branded) Pace box ain't gonna last forever.

For a straight £75 upfront, the V+ would certainly be a deal, but if anything is gonna mess with the loyalty deal, then it's not on...

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That's one of my concerns too. Don't want them to retract the loyalty deal I'm on now for the sake of a V+ box.

Shawty: you guessed right. I know it's primarily a PVR with HD thrown in.
My HDTV aspirations also involve my Xbox 360 Elite.:)

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Tried it & told no go.

I'm on XL TV & BB M phone with £19.50 loyalty discount.

May try retentions as I was never told that accepting the loyalty discount would preclude me from other offers....

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I would definately try customer relations, they will agree to do it (Customer Care should have done it as the only excluded product is a bundle that includeds a free second stb)