Re: how major a problem is virgin's VOD?
 

South Wales area, SA Postcode.

Never had any major problems, but I think it was my area that had VOD first, possibly second.

Re: how major a problem is virgin's VOD?
 

It was spooky seeing this thread as for the first time in a while I checked what was on catch-up TV early this afternoon and was pleased to find it was working perfectly and there was plenty of content. I also noted there were even three updates from today.
This is for BBC1 and 2 only as never bother to look at Bravo/Living carp.
It is a great pity that this is the first time I can report having had a good experience with VOD since the update to the rediculously poor VM EPG.
Anyway better late than never. Let's just hope that it's not just a flash in the pan.
In spite of my good experience today I vote that "Yes they need to fix it" because I know just how carp it can be.

Re: how major a problem is virgin's VOD?
 

Glasgow area, still got a Pace box. Can't say it better than this (apart from different error numbers)

Re: how major a problem is virgin's VOD?
 

Why oh why did I write that post. Never had any trouble with VOD until tonight. Error 1068!!!!:grind: I promise the powers that be that I will never again say that my service is working fine. Tempting fate doesn't pay. :cry:

Re: how major a problem is virgin's VOD?
 

Also in South Manchester (Stockport).

I've voted no as VOD seems to work most of the time but it can take two or three attempts to get it to play anything sometimes. Having recently switched to V+, I'd say it's slightly less reliable on there than it was on the old Samsung 2100.

Biggest problem with VOD is the fact the content is very hit and miss. Some weeks stuff is added religiously, others nothing appears. Very annoying when you're in the middle of a series and rely on it to catch epsiodes on when you are out.

Maybe it's deliberate to get people to switch to V+ ;)

Re: how major a problem is virgin's VOD?
 

I voted 'no' because my VOD works 99.99% of the time in Wolverhampton and if there is a problem a quick reboot sorts it.

Re: how major a problem is virgin's VOD?
 

Re: how major a problem is virgin's VOD?
 

My V+ box needed replacing before interactive and VOD would work, but my other boxes have worked fine from day one. VOD is very reliable, it is used every day and catchup new episodes appear usually within an hour of them finishing.

Eltham SE9 (Lewisham)

Re: how major a problem is virgin's VOD?
 

Nottingham and for second night running spent 45 mins trying to get any OD menu responding in < 60 seconds. went onto music on demand and artist went to "S" and it took 4 minutes 32 seconds to generate the first selections, page down and another 2 mins elapse JOKE

Re: how major a problem is virgin's VOD?
 

I'm in Blidworth and have a V+ Box.
VoD mostly works fine during the day but is problematic after about 5pm (presumably when there's more demand)
Once the program has started it's fine. However, getting the list of programs intermittently results in "Video on demand is currently unavailable" or just a box with "Loading.... press [blue] to cancel"
We did have a short period of blank screens and no audio after selecting the program from VoD but that's sorted now.

Repeated attempts get you there in the end!
It's irritating, but I can live with it.
Pete.

Re: how major a problem is virgin's VOD?
 

Ive seen a great improvement with my VoD since the Free Music was added!

Speedy as anything, and the content is great!

A+ VM!

Re: how major a problem is virgin's VOD?
 

Nottingham NG6 V+

Intermittent - some evenings it's faster than a speeding bullet, other times it requires loads and loads of pushing of the OK button to function without the dreaded message popping up.

I assume, the more demand there is, the flakier the service ?

Re: how major a problem is virgin's VOD?
 

I think its the more people that use it, to be honest... not too sure though.