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-   -   Finally rid of my expensive Virgin phone (https://www.cableforum.uk/board/showthread.php?t=33614842)

mightyeye 04-06-2007 15:40

Re: Finally rid of my expensive Virgin phone
 
Quote:

Originally Posted by ACDeag (Post 34320502)
Don't fall for their spin. they have cut some but they now follow Virgin and have a rip-off 6p connection fee and charge by the minute.

Perhaps you would care to point out where the 6p connection charge is in the BT price list, secondly, it might surprise you to know Virgin Media charge by the minute.

paul11974 04-06-2007 16:29

Re: Finally rid of my expensive Virgin phone
 
ohhh well virgin talked me around and gave me 2mb broadband xl tv and free unlimited uk calls for £34.95 so looks like im here with virgin for another 12 months

ACDeag 07-06-2007 18:58

Re: Finally rid of my expensive Virgin phone
 
Quote:

Originally Posted by mightyeye (Post 34321000)
Perhaps you would care to point out where the 6p connection charge is in the BT price list, secondly, it might surprise you to know Virgin Media charge by the minute.

It does not surprise me, what I was pointing out was that BT's charges are very similar to VM now, except BT's evening and 0845/0870 are still significantly lower. There are many alternatives to Bt for calls though such as Primus Saver 2.

Here is the announcement about the increase in the connection fee to 6p, hidden in all the spin about the cut in their charges.

http://preview.tinyurl.com/368n64

http://tinyurl.com/368n64

mightyeye 08-06-2007 09:49

Re: Finally rid of my expensive Virgin phone
 
Quote:

Originally Posted by ACDeag (Post 34323300)
It does not surprise me, what I was pointing out was that BT's charges are very similar to VM now, except BT's evening and 0845/0870 are still significantly lower. There are many alternatives to Bt for calls though such as Primus Saver 2.

Here is the announcement about the increase in the connection fee to 6p, hidden in all the spin about the cut in their charges.

http://preview.tinyurl.com/368n64

http://tinyurl.com/368n64

Virgin Media's spin is worse.

I was surpirised you didn't link directly to the relevant BT page, never mind. Frankly, BT is and it is a fact, a far better telephony service for the average customer than Virgin Media. BT charges are not similar to Virgin Media, VM telephony charges are far too high. BT still offers a far better deal and clearly prices, except for the Monday - Friday daytime calls are falling. BT also offer good call analysis on line which for VM is unexplored territory. Many areas of VM still do not have CLID, and there is no chance they will get it.

I know I get a better deal from BT, I also know I get a far better broadband service than I did with VM. It's a pity since without doubt, the V+ service is superb, so far, someone in VM should get their thinking caps on and make the telephony service more competitive, there is evidence the company has had a loss of customers due to the telephony charges and the executives are aware but still delay any serious reductions.

I shall be working on dumping our VM telephony service as soon as I can.

ACDeag 08-06-2007 13:59

Re: Finally rid of my expensive Virgin phone
 
Quote:

Originally Posted by mightyeye (Post 34323721)
Virgin Media's spin is worse.

I was surpirised you didn't link directly to the relevant BT page,

The link was very long, so I used tinyurl if that is what you mean, as for not linking earlier I had read about it in a news report but not seen BT's release.

I have found out since that BT's release may mean that Saturday and Sunday mornings/afternoons may count under the daytime rate and not the evening rate. If you read it as it is written that would seem to be what they imply. This could mean a very hefty increase in call charges to mobiles and 0845/0870.

jcw00 08-06-2007 14:30

Re: Finally rid of my expensive Virgin phone
 
Quote:

Originally Posted by ACDeag (Post 34323974)
I have found out since that BT's release may mean that Saturday and Sunday mornings/afternoons may count under the daytime rate and not the evening rate.

See below.

Quote:

Originally Posted by BT (Post 34323974)
BT is also changing the way it charges for fixed to mobile calls and calls to 0845 and 0870 numbers. These calls will move from Daytime-Evening-Weekend rates to Daytime (6am – 6pm) and Evening (6pm – 6am) rates. Calls to mobiles will change from 13p / 8p / 5p per minute to 12.5p / 7.5p (or 9p / 5p for customers using the CallMobile package). 0845 calls will change from 3p / 1p / 0.5p to 2p / 0.5p per minute whilst 0870 calls will change from 7p / 3.5p / 1.5p to 6p / 1.5p per minute.

Mobile charges up for weekend calls only, but 0870/0845 are going down.

Mobile
From 13p - To 12.5
From 8p -- To 7.5
From 5p -- To 7.5

fizgog 08-06-2007 14:38

Re: Finally rid of my expensive Virgin phone
 
Quote:

Originally Posted by paul11974 (Post 34321027)
ohhh well virgin talked me around and gave me 2mb broadband xl tv and free unlimited uk calls for £34.95 so looks like im here with virgin for another 12 months

That's what you think, wait until your bill pops through the door and you need to phone to get them to sort it out ;)

ACDeag 08-06-2007 16:33

Re: Finally rid of my expensive Virgin phone
 
Quote:

Originally Posted by jcw00 (Post 34324000)
See below.



Mobile charges up for weekend calls only, but 0870/0845 are going down.

Mobile
From 13p - To 12.5
From 8p -- To 7.5
From 5p -- To 7.5

If yu read BT's announcement where does it talk about weekends. It says Daytimes and Evenings, this can be read that these apply 7 days a weeks. So 2pm on Saturday is the same as 2pm on Friday.

jcw00 08-06-2007 21:41

Re: Finally rid of my expensive Virgin phone
 
Quote:

Originally Posted by ACDeag (Post 34324112)
If yu read BT's announcement where does it talk about weekends. It says Daytimes and Evenings, this can be read that these apply 7 days a weeks. So 2pm on Saturday is the same as 2pm on Friday.

What's why I have listed evenings and weekends as the SAME rate to show the differences.

ACDeag 08-06-2007 23:55

Re: Finally rid of my expensive Virgin phone
 
Quote:

Originally Posted by jcw00 (Post 34324368)
What's why I have listed evenings and weekends as the SAME rate to show the differences.


Sorry, my mistake

paul11974 09-06-2007 11:08

Re: Finally rid of my expensive Virgin phone
 
Quote:

Originally Posted by fizgog (Post 34324001)
That's what you think, wait until your bill pops through the door and you need to phone to get them to sort it out ;)

lets not hope so as all the other retention deals they have gave me in the past have been ok :erm:


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