Re: Cable for me Today :)
 

oh no, do i need to call a engineer out?

Re: Cable for me Today :)
 

I thought you just had one? did they send you his monkey then? :)

They should be able to send a hit to your modem without having to come out. post in
blueyonder.support.access.hi-speed they should be able to help.

Re: Cable for me Today :)
 

they came installed and left, no banana peels on lying around :p:

Re: Cable for me Today :)
 

There is nothing wrong with that frequency, mine is on the same.

Acquire a Downstream Channel 402750000 Hz Locked

You will find that ex-NTL, ex-BY and even ex-C&W customers all have different frequency's.

402750000 Hz is an NTL frequency so Ichiban is probably in an ex-NTL area.

Re: Cable for me Today :)
 

Yep I was just about to post after finding out the differences. he probably hasn't been put on the 10Mb properly or they have made him a member of the :wtf: group :)

Re: Cable for me Today :)
 

ex- ntl here:

Downstream Frequency : 586750000 Hz

on 2mb!

Re: Cable for me Today :)
 

:Yikes:

Re: Cable for me Today :)
 

I dunno wat it means, but my internet works just fine:)

Re: Cable for me Today :)
 

586750000 Hz.

Yep, same here. Mine isn't too bad at the moment. Just wait for the evening though.

Re: Cable for me Today :)
 

frequency is correct 402.75mhz.:tu:

Re: Cable for me Today :)
 

Is it wrong if it's 586.75Mhz?

Re: Cable for me Today :)
 

no just different area..if it was wrong it woulnt work

Re: Cable for me Today :)
 

That's not strictly true. as an incorrect signal could still give you a connection but at a risk of affected speeds and an intermittent connection.

Re: Cable for me Today :)
 

me network tech for 28 years ,you havent a clue what your talking about have you

Re: Cable for me Today :)
 

You sound like Tarzan :)

It's not only me that doesn't know what they're talking about. it's the Virgin Media Technical Support people in the internal groups that don't. after all it's them that say the same thing. and it's them that are the ones who are altering customers modems remotely and changing the 'incorrect' signals. with good results reported from the customers from doing so.

Please don't insult both mine and their intelligence. and just say what you have to say without resorting to insults.