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-   -   Already charging £37 (https://www.cableforum.uk/board/showthread.php?t=33612786)

JohnHorb 22-04-2007 15:21
Re: Already charging £37
 
Quote:
Originally Posted by dev (Post 34282110)
the £2 isn't for an extra 10Mb its just they are happening at the same time, if the speed wasn't being increased it would still have gone up by the £2
Doubtful, to be honest, but it would be impractical for VM to stagger the rollout AND only increase individual's prices as their speed was increased. £2 is not unreasonable for a doubling of speed, but plenty of people will complain - look at how many complained about the 1p rounding up.

dev 22-04-2007 15:24
Re: Already charging £37
 
Quote:
Originally Posted by JohnHorb (Post 34282115)
Doubtful, to be honest, but it would be impractical for VM to stagger the rollout AND only increase individual's prices as their speed was increased. £2 is not unreasonable for a doubling of speed, but plenty of people will complain - look at how many complained about the 1p rounding up.
true, but as i said, we aren't paying the increase in price to gain us the speed increase, they are 2 independant things happening at the same time. if it was advertised as an increase in price to gain the speed increase i'd agree with a staggered price increase inline with the speed increase

Toto 22-04-2007 15:50
Re: Already charging £37
 
Quote:
Originally Posted by Paul H (Post 34282053)
People are getting bills for £37 broadband when they haven't got the 20Mb upgrade yet. it was supposed to be £37 if you just had broadband and no other services. but people who have other services are being charged the £37 on their bills. another big cock up with billing for some to have to go through again.
I've had the 20Mb increase but not been billed the extra yet.

And no, accepting the £2 increase doesn't mean you accept any shaping, you are already subject to that by virtue of the User Policy and Terms and Conditions.

on in an hour! 22-04-2007 15:58
Re: Already charging £37
 
Quote:
Originally Posted by Toto (Post 34282155)
I've had the 20Mb increase but not been billed the extra yet.

And no, accepting the £2 increase doesn't mean you accept any shaping, you are already subject to that by virtue of the User Policy and Terms and Conditions.
if you req clarity on shaping and traffic restrictions etc,see my post #67 on the 10 meg being slowed down thread ;)

Toto 22-04-2007 19:18
Re: Already charging £37
 
Quote:
Originally Posted by on in an hour! (Post 34282163)
if you req clarity on shaping and traffic restrictions etc,see my post #67 on the 10 meg being slowed down thread ;)
Thanks, but with all due respect, its been done to death, there is little more anyone can say that will hold my interest in that matter.

xspeedyx 22-04-2007 19:46
Re: Already charging £37
 
£2 big deal but I am payong like £1.50 for my soon to be 20 meg line so dont affect me lol sorry

georgepomone 22-04-2007 21:54
Re: Already charging £37
 
Hi All,
further on the VIP packages- there is a two pound rise in the broadband offset by the reduction in phone charges. All swings etc.
George.;)

jerryl 23-04-2007 18:17
Re: Already charging £37
 
we had 37 pounds bill, no letter, nothing heard from them for the change, we was furious and had to talk to the manager for more than 30 minutes!

slowcoach 23-04-2007 21:46
Re: Already charging £37
 
Don't forget that Phone XL is going down in price and VIP customers won't benefit. :p:


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