Re: 20 meg is not official
 

Ragarding £2 price increase for the 20Meg service. I was speaking to VM recently and asked the question regarding this. I was told that the price increase is actually for "Broadband only" customers, I.e if you've got the full package - BB, Phone and TV there's no difference in price, so (effectivelly) it's a free upgrade.

I suppose only time will tell whether this is correct or not. Mind you for the extra two quid, it's not worth getting excited about.

Si thee

Re: 20 meg is not official
 

Try reading the news articles.

This site, and many customers have been aware of this for months.

http://www.cableforum.co.uk/article/...ng-5mbit-trial

Re: 20 meg is not official
 

So what happens when they upgrade everyone to 20mb ? Are they still cut back to 5mb after downloading 2gb ? Or will they be cut to 10mb ?

Re: 20 meg is not official
 

The shaping is still been trialed and I think it seems to be working and to be honest if you are using p2p u r most likely to be downlaoding a illegi and if u r doing legal u will need to have lots of money to pay for dowloading however if you have so much money you most likely going to bye a retial copy anyways

Shaping helps other ppls bbi connection from the bandwidth hogs but I must admit I have never seen my bbi slow because of this.

My main question is does it really matter you get shaped as not many filesharing apps will give you full broadband speed the only one i know is newsgroups

just my throughts, please reply on if TRAFFIC SHAPING bothers you and why if it does

thank you

Re: 20 meg is not official
 

not bothered if i get shaped or not....i never download much anyways.....was just a question in general

Edit* I just downloaded 3.36gb of total rubbish that was deleted straight away just to see and i download at the full whack of 2400kb/s

Re: 20 meg is not official
 

Wrong!!

Re: 20 meg is not official
 

Deffo wrong I work there and I always give correct info and if I dont I will be told

Re: 20 meg is not official
 

They're not aware. or they're not ignoring it?

---------- Post added at 20:18 ---------- Previous post was at 20:13 ----------

You may be giving correct info out to customers but there's a lot that are not. there's posts in here saying that they're being given wrong information that isn't true. Alex brown has said that he will educate the staff that are giving out wrong information. then comes back and says there's nothing he can do to stop it. there's a post today in the virginmedia.feedback group again.

To say I'm deffo wrong when I'm not, or to say I'm deffo wrong that the company is not aware even :(

Re: 20 meg is not official
 

opened up a can of worms here!! i rang back and got the same answer until i said i was going to cancel at which point i was told that it is happening but they are not allowed to promise anything in case it doesnt.

Re: 20 meg is not official
 

well they sent me a letter saying that it would be done for june... so makes sense it would happen in may

Re: 20 meg is not official
 

would you mind telling me when its coming to folkestone then pretty please

Re: 20 meg is not official
 

'Virgin pizza' ?, i dont think the virgin group have done that yet ;)

or 'Virgin waffle' come to that, at least not officially.

---------- Post added at 12:57 ---------- Previous post was at 12:42 ----------

yes its odd that given we are 2 weeks away from may 1st, im suprised we are not seeing more reports in the 20Mbit threads of people being put on the trials by now...

Re: 20 meg is not official
 

Years ago on NTL i was told when i was on the 2 meg service that it was a free upgrade to 5meg. I know a few people on 2 meg with Virgin, are they not allowed the free upgrade to 5 meg? If they are where do they do it?

Sorry its a little off topic :)

Re: 20 meg is not official
 

Based on the theory by(bw41101), would that not make a VIP package with a reduction in price to Talk Unlimited make it cheaper than free?

Re: 20 meg is not official
 

Paul H, so you know something we that work for VM don't then?

"The company is aware that their staff are telling customers lies but ignore it."
Or do you indeed work for VM too?

From my reading that would be a firm NO, you do not work for VM and your statement is based on nothing but speculation.

edit Ignore above.
After reading through your posts it seems you have nothing but hate, mistrust and add speculation to everything VM.
One thing that gets me is, why don't you take it elsewhere if its so bad. BT, sky etc..