Re: 2meg to double in may?
 

I got the same letter yesterday.

Re: 2meg to double in may?
 

Preferably both. £25 for a nominal 4Mb/s service is way overpriced, compared to £0 for up to 8Mb/s. I'm not even convinced that the service is good - any speed test I've done has not exceeded 3Mb/s.

Re: 2meg to double in may?
 

I would love to see that 4Mb is getting upgraded in May but it just won't happen. :D

Re: 2meg to double in may?
 

I was told on the Thursday 12th by retentions that 4mb is being upgraded to 10mb, this would seem logical as £25 for 4mb is completely over priced.
Even £25 for 10mb looks high compared to some offerings around, but at least its more realistic.

Re: 2meg to double in may?
 

And how many times have VM employees posted that only the 10mb is changing. Unless you see the same confirmation from multiple VM employees who post here, it's just RUMOUR not FACT!

I'm on 4mb as well but I'm not holding my breath for any changes that are not planned.

Re: 2meg to double in may?
 

I can agreed with this, we get told when the phone starts ringing about it.

Re: 2meg to double in may?
 

I don't care either way. As long as I can browse quickly enough. I don't download very much at all, and my STB won't go much higher than 6MB or something, I'm told.

But if I may play Devil's Advocate for a moment, can I ask why VM employees posting here are to be believed and VM employees speaking on the telephone directly to customers are to be disbelieved?
I don't wish to imply ANYONE is lying however. But why are one lot supposedly correct and the other lot wrong?
I only ask as I rang to downgrade to 2MB today as I don't use the speed and the CS fellow told me I may as well do as 2MB will be 4MB soon (so I'll be on the speed I am/was, but for less money) as all the speeds across the VB Broadband board are being increased.

Re: 2meg to double in may?
 

I suppose the point is that VM employees here that are telling us that the speeds won't increase have no incentive to do so whereas the ones that are speaking to people on the phone are likely to be trying to retain or gain subscriptions.

Having said that, I've just got off the phone to CS about adding V+ to my existing subscriptions and switching to the 3 for £30 package in the process. I am currently on Broadband L package but was prepared to go down to the Broadband M package (which is what you get for the 3 for £30 deal) as I'm not a big downloader. I queried whether the M package was going to be upgraded next month and was told that it was only the XL that would change. In the end I stayed on L anyway as the total price for my new package including V+ was the same as I'm paying now without it.:)