Re: Another slow speed thread
 

Well, time to update this thread... the NTL engineer arrived today (earlier than scheduled too :tu:).

Had one look at my connection with his kit, said I needed an attenuator and promptly installed one. He also kindly swapped out my Ambit 200 for a nice, new 250 just cause it's a better model :)

My connection is now completely back to normal... just downloaded a 650MB file from Giganews in about 12 minutes :cool:

Took the engineer a total of about 7 minutes to resolve my issues, and 2 of that was him moving his van as he'd parked in my neighbour's space. He was a nice bloke as well - even explained to my nipper what he was doing and how it all worked.

So, respect to the engineer :nworthy:

Just a shame the Indian call centre insisted for so long on trying to resolve things via their scripted responses instead of getting this guy on the case straight away.