Re: Staff
 

.???.

Re: Staff
 

@Torquar: I work on your floor. I'm on the 2nd floor. ;)

Re: Staff
 

Does everything have to be abreviated/initialised, because half of the combinations of letters qouted as job titles mean nothing to me.

Re: Staff
 

Jon...I was just thinking the same as you mate....I know that some companies love abbreviations...

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Thanks, at least it's not just me then

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Well, I thought that these two worked for a bank ;) :p:

Re: Staff
 

TSB = Technical Support Bureau, now known as TSC, Technical Support Centre (Broadband tech support)

Re: Staff
 

ex Field Service Engineer - escaped 2006 - leaving only half a dozen engineers to cover the Leeds and Harrogate franchise.

Re: Staff
 

You mean a guy that reads things from a card?:D or are you one of the ones that says "Put a finger up your nose while standing on one leg, with your left nipple hanging out and I will send a Booster signal to cure all your problems"?:Yikes:

Network Engineer myself :p:

Re: Staff
 

You got to love that booster signal:tu: as it does sod all :dunce: .Heres one for the peolpe in faults any chance of putting notes on the job as all i have had today is fault on broadband or fault on dtv ? which could be anything .Oh and i forgot the telco booked on a digi with no routing on it just got to love it .And by the way ive had a really bad day:mad:

Re: Staff
 

*Shaking my head* Tsk,Tsk Nedkelly,

How can you say that they book calls without putting log notes in?:disturbd:

The best one is booking a Cable Modem fault as a Telco fault :D that always tickles me

Re: Staff
 

bloody hell i know its cold out but i didnt realise hell was about to freeze over... Engineers throwing insults about, especially about other staff...;)

pot kettle & black springs to mind.....

:angel:

lol

TSC here, well nearly back to FMC, but fighting it.....

Re: Staff
 

:omg: :shock: NTL TSC log tickets???? :shock:

<<---- not NTL Related... :D only customer................

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Ex FMS (redundant 5 weeks ago):)

Re: Staff
 

Having no cabinet details, Telco faults with no routing details, Telco fault when it's a DTV fault so you can't use lap top to replace faulty STB, booking a fault when it's an account issue, booking a fault because it's the easiest thing to do so the service a tech has the problem of explaining to an angry customer face to face that there is nothing they can do because again it's an account issue, i'm sure i could go on.